Care Coordinator — Integrated Case Management Leader

Texas Children's; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Texas Children's is seeking a Care Coordinator to collaborate with physicians and the care team to assess, plan, implement, monitor, and evaluate the options and services needed to meet a patient's health needs across the continuum of care.

This role focuses on comprehensive case management, ensuring optimal outcomes, quality, patient satisfaction, and cost effectiveness, and involves coordinating with interdisciplinary staff and supporting family caregivers.

Qualifications

• Bachelor's degree in nursing or an associate's in nursing with BSN enrollment.
• Current RN Licensure by the Texas Board of Nurses or Nursing licensure compact.
• BLS from AHA.
• 3 years of nursing experience in an acute care setting.
• Experience in community health, complex pediatric patient care, home care, case management, managed care, or utilization review preferred.

Responsibilities

• Assesses, develops, implements and monitors a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient/family in internal and external settings.
• Reviews clinical documentation and collaborates with medical and nursing staff to ensure smooth facilitation of level of care and patient placement.
• Identifies actual and potential problems and discusses with the multi-disciplinary team to facilitate interventions to mitigate barriers to successfully implementing plan of care.
• Serves as content expert related to level of care and maintains open communication with the care team to support appropriate utilization of resources.
• Appropriately screens patient for level of care and ensures clinical information in the medical record accurately reflects the level of care requested.
• Coordinates timely transition of information to unit Care Coordinator to support effective revenue cycle process.
• Completes visits with patient across the continuum of care as indicated.
• Participates in the orientation and training of new department members.
• Identifies and monitors quality improvement opportunities along the continuum of care.
• Identifies and reports quality of care, safety and quality of services issues and refer to appropriate Quality Management staff.
• Solves problems, identifies appropriate resources, adapt to ongoing change, and handle conflict management with a professional and supportive attitude.
• Uses positive and effective interpersonal skills when dealing with patients/families, visitors, peers, and other health care team members.

Skills

Interdisciplinary teamwork

Care coordination

Patient communication

Education

Bachelor's degree in nursing or associate's in nursing with enrollment in a BSN program

Tools

BLS (AHA)

Job description

Texas Children's is seeking a Care Coordinator to collaborate with physicians and the care team to assess, plan, implement, monitor, and evaluate the options and services needed to meet a patient's health needs across the continuum of care.

This role focuses on comprehensive case management, ensuring optimal outcomes, quality, patient satisfaction, and cost effectiveness, and involves coordinating with interdisciplinary staff and supporting family caregivers.