Care Coordinator II - Care Planning & Member Support

Centene Corp.; Ridgeland (MS); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401K

Stock purchase plan

Tuition reimbursement

Paid time off

Flexible schedules

Job summary

Centene Corp. in Ridgeland, MS is seeking a Care Coordinator II to support care management activities and ensure continuity of care for members. This on-site role involves member outreach by phone or home visits, coordinating care plans with providers, and documenting activities in member records.

You will collaborate with care managers to address needs and provide education on benefits and resources. The position requires a High School diploma or GED and 1–2 years of related experience.

Qualifications

• Requires a High School diploma or GED.
• 1–2 years of related experience preferred.
• Healthcare or customer service background is a plus.

Responsibilities

• Outreach to members by phone or home visits to discuss care plans.
• Coordinate care activities with providers and members to ensure continuity of care.
• Handle member and provider inquiries related to care plans.
• Communicate with care managers and other team members to facilitate services.
• Document member needs and care activities in records per requirements.
• Provide education on benefits and available resources to members.
• Support adherence to policies and regulatory guidelines.

Skills

Member outreach

Care coordination

Communication with providers

Education on benefits

Education

High school diploma or GED

Job description

Centene Corp. in Ridgeland, MS is seeking a Care Coordinator II to support care management activities and ensure continuity of care for members. This on-site role involves member outreach by phone or home visits, coordinating care plans with providers, and documenting activities in member records.

You will collaborate with care managers to address needs and provide education on benefits and resources. The position requires a High School diploma or GED and 1–2 years of related experience.