Care Coordinator II

Centene Corporation; Missouri; Remote; USD 10,000 - 60,000; Full time

Job summary

Centene Corporation is seeking a Care Coordinator II to support care management activities and ensure continuity of care for members. This role involves outreach to members, coordination with healthcare providers, and documentation of care plans. The position offers flexibility to work remotely within the Central time zone and comes with a comprehensive benefits package.

Benefits

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedules

Qualifications

• Requires 1-2 years of related experience.
• Ability to identify needs and make referrals.
• Experience in member outreach and care coordination.

Responsibilities

• Supports care management activities and interacts with members.
• Coordinates care activities based on care plans.
• Documents and maintains member records.

Skills

Communication

Outreach

Coordination

Documentation

Education

High School diploma or GED

Job description

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You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

• Applicants for this role have the flexibility to work remotely from their home anywhere in the Central time zone.

Position Purpose

Supports care management activities and the teams assigned to members to ensure services are delivered by healthcare providers and partners, and continuity of care/member satisfaction is achieved. Interacts with members by performing outreach via phone or home visits and documents the care/services plan and activities.

• Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate.
• Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed.
• Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan.
• Communicates with care managers, practitioners, and others as needed to facilitate member services and ensure continuity of care/service.
• May support performing service assessments/screenings for members and documenting the member’s care needs.
• Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed.
• Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards.
• Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager.
• Provides education on benefits and resources available.
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience

Requires a High School diploma or GED.

Requires 1 – 2 years of related experience.

Pay Range

$17.50 - $27.50 per hour.

Benefits

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and flexible work schedules (remote, hybrid, field, or office).

Actual pay will be adjusted based on skills, experience, education, and other factors. Total compensation may include additional incentives.

Equal Opportunity

Centene is an equal opportunity employer committed to diversity. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Health Care, Insurance