Care Coordinator II

Centene Corporation; Fort Wayne (IN); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking a Care Coordinator II to support care management activities and ensure continuity of care for members. The role involves outreach to members, coordinating care with providers, and documenting care plans. This position offers flexible working arrangements and competitive benefits, including health insurance and tuition reimbursement.

Benefits

Health insurance

401K

Tuition reimbursement

Paid time off

Flexible work schedules

Qualifications

• 1-2 years of related experience required.
• High School diploma or GED required.

Responsibilities

• Supports care management activities and coordinates care activities based on care plans.
• Provides outreach to members via phone or home visits to discuss care plans.
• Documents and maintains member records in accordance with regulations.

Skills

Communication

Care Coordination

Outreach

Documentation

Education

High School diploma or GED

Job description

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You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Applicants for this role have the flexibility to work remotely from their home anywhere in the Central time zone.

Position Purpose

Supports care management activities and the teams assigned to members to ensure services are delivered by healthcare providers and partners, and continuity of care/member satisfaction is achieved. Interacts with members by performing outreach via phone or home visits and documents the care/services plan.

• Provides outreach to members via phone or home visits to discuss care plans, next steps, resources, questions or concerns, and ongoing education.
• Coordinates care activities based on the care plan and works with healthcare and community providers, partners, and members/caregivers to accommodate changes or progress.
• Serves as support on member and provider inquiries or concerns related to care plans.
• Communicates with care managers, practitioners, and others to facilitate member services and ensure continuity of care.
• May support performing service assessments/screenings and documenting member’s care needs.
• Supports documenting and maintaining member records in accordance with regulations and sharing with providers.
• Follows standards of practice and policies compliant with contractual and regulatory guidelines.
• Identifies needs and makes referrals to Care Managers, community organizations, and Disease Managers.
• Provides education on benefits and resources available.
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience

• High School diploma or GED required.
• 1–2 years of related experience required.

Pay Range

$17.50 - $27.50 per hour.

Additional Information

Centene offers comprehensive benefits including competitive pay, health insurance, 401K, stock plans, tuition reimbursement, paid time off, and flexible work schedules (remote, hybrid, field, or office).

Actual pay will be based on skills, experience, education, and other factors. Total compensation may include incentives.

Centene is an equal opportunity employer committed to diversity. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Applicants with arrest or conviction records will be considered per applicable laws.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Health Care, Insurance