Care Coordinator – Dual CCS/CLTS

Graceworks Lutheran Services; Milwaukee (WI); Hybrid; USD 45,000 - 68,000; Full time

Job summary

Wisconsin Community Services, Inc. is seeking a Care Coordinator – Dual CCS/CLTS in Milwaukee to provide individualized care coordination for children, adolescents, youth, and adults with mental health and related needs.

The role involves building relationships, advocating for services, and connecting clients with resources, while maintaining compassionate, trauma-informed care in a community-based setting.

Qualifications

• Bachelor's degree in Social Work or related field is required.
• Val id driver’s license and ability to pass background checks are required.
• Strong communication, organization, problem-solving and time-management skills.
• 1+ year experience in mental health or related field preferred.
• Master's degree in Social Work or related field preferred.

Responsibilities

• Build trusting, respectful relationships with individuals and families.
• Provide trauma-informed, person-centered, strengths-based care coordination.
• Develop and implement individualized recovery plans with clients and families.
• Connect individuals to mental health, substance use, healthcare, social, and community resources.
• Complete referrals and coordinate services with providers.

Skills

Care coordination

Trauma-informed care

Relationship building

Communication

Problem-solving

Education

Bachelor's degree in Social Work or related field

Master's degree in Social Work (Preferred)

Job description

Job Code: 2026-BHS-041

Location: Milwaukee

Job Responsibilities:

At WCS, our people make the difference. We’re looking forindividuals who share our commitment to Respect, Justice, Integrity, and thePursuit of Excellence-people who value others, do what’s right, strive to grow,and bring their best to the work every day. If these values reflect who youare, we’d love to have you join us.

Full-Time | Milwaukee County | Approximately 40hours/week

Pay Range: $45,299 - $67,948

Are you passionate about mental health, recovery,advocacy, and helping people reach their goals?

We are looking for a Care Coordinator – Dual CCS/CLTSto join our team and provide individualized care coordination to children,adolescents, youth, and adults with mental health, substance use,developmental, and/or co-occurring needs.

This is a rewarding opportunity for a compassionate andorganized professional who enjoys building relationships, connecting people toresources, advocating for individuals and families, and making a realdifference in the community.

What You'll Do

• Buildtrusting, respectful relationships with individuals and families and meetpeople where they are.
• Providetrauma-informed, person-centered, and strengths-based care coordination.
• Partnerwith individuals, families, natural supports, and community providers todevelop and implement individualized recovery plans.
• Connectindividuals to mental health, substance use, healthcare, social, andcommunity resources.
• Completereferrals and coordinate services with therapists, healthcareprofessionals, case managers, and other providers.
• Monitorprogress toward each individual's self-identified goals and providesupportive coaching, psychosocial rehabilitation, and symptom-managementsupport.
• Conductregular in-person visits, phone calls, and follow-ups.
• Advocatefor timely and appropriate services while empowering individuals to buildon their strengths.
• Helpindividuals access transportation and other resources needed toparticipate in services and appointments.
• Respondcalmly and compassionately to crises and challenging situations.
• Maintainaccurate and timely electronic documentation in accordance with agency,county, and regulatory requirements.
• Completerequired agency and county training.

What We're Looking For

We're looking for someone who is compassionate,dependable, organized, and passionate about helping people succeed.

Required:

• Bachelor'sdegree in Social Work or a related field.
• Validdriver's license, reliable automobile, and insurance meeting agencyrequirements.
• Abilityto pass required background, caregiver, driver's record, and drugscreening.
• Strongcommunication, organization, problem-solving, and time-management skills.

Preferred:

• Atleast 1 year of experience working with individuals experiencing mentalhealth, substance use, or co-occurring needs.
• Master'sdegree in Social Work or a related field.
• Experienceworking with Milwaukee County Behavioral Health Services.
• Experiencewith care coordination, case management, behavioral health, orcommunity-based services.

Other Job Information (if applicable):

You’ll Thrive Here If You:

• Believepeople are the experts in their own lives.
• Practicetrauma-informed and person-centered care.
• Arecomfortable working with people experiencing complex challenges.
• Canremain calm and solution-focused during a crisis.
• Enjoyworking independently while also being part of a supportive team.
• Arecomfortable managing multiple priorities and deadlines.
• Valuediversity, cultural humility, and inclusion.
• Want acareer where your work has a direct and meaningful impact.

Why This Role Matters

Every day, you'll help individuals and families navigatecomplex systems, access essential services, overcome barriers, and work towardgoals that matter to them.

You’ll have the opportunity to build meaningfulrelationships while connecting people with the resources and support they needto live healthier, more independent lives in their communities.

This is a community-based position. Your day mayinclude office work, home visits, community meetings, provider appointments,and connecting with individuals throughout Milwaukee County.

• Approximately40 hours per week
• Flexibleschedule based on the needs of individuals and families
• Community-basedwork and travel throughout Milwaukee County
• Transportationof individuals may be required
• Abilityto navigate stairs and work in a variety of community settings

Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions of theposition.

Ready to Make a Difference?

If you're looking for more than just a job and want to helppeople discover their strengths, reach their goals, and build better lives,we want to hear from you.

Wisconsin Community Services, Inc. is an equalopportunity employer. All applicants will be considered for employment withoutattention to race, ethnicity, religion, sex, sexual orientation, genderidentity, national origin, veteran or disability status.