Care Coordinator: Client Care, Scheduling & Team Oversight

Place 2B Properties; Doylestown (Bucks County); On-site; USD 42,000 - 54,000; Full time

Job summary

FirstLight® Home Care in Bucks County, PA is seeking a Care Coordinator who can manage client intakes, service oversight, care planning, scheduling, and supervision. This role interfaces with clients and caregivers across the county to ensure compassionate, professional in-home care.

The ideal candidate has home care experience, an associate degree, strong organizational and communication skills, a valid driver’s license, and lives within 25 minutes of Doylestown.

Qualifications

• Experience as a Care Coordinator or extensive home care background.
• Associate degree or equivalent; 2 years health care/home care experience preferred.
• Excellent organizational and communication skills.
• Valid driver’s license and auto insurance.
• Live within 25 minutes of Doylestown, PA.

Responsibilities

• Manage day-to-day office and field operations for quality assurance of services.
• Recruit, hire and onboard caregivers.
• Answer phone and conduct intakes, take after-hours emergency calls, schedule issues, and client referrals/intakes.
• Perform initial and ongoing in-home evaluation, caregiver introductions, coordination, and supervision of client services.
• Assist with scheduling of shifts by matching caregiver qualifications and availability to clients’ needs.
• Handling caregiver call outs.
• Supervise and coach caregivers and conduct performance appraisals.
• Complete appropriate visit records on time and according to policy.

Skills

Care coordination

Office scheduling

Customer service

Leadership

Driver's license

Education

Associate degree

Tools

Microsoft Office

Google Suite

WellSky

Scheduling software

Job description

FirstLight® Home Care in Bucks County, PA is seeking a Care Coordinator who can manage client intakes, service oversight, care planning, scheduling, and supervision. This role interfaces with clients and caregivers across the county to ensure compassionate, professional in-home care.

The ideal candidate has home care experience, an associate degree, strong organizational and communication skills, a valid driver’s license, and lives within 25 minutes of Doylestown.