Care Coordinator Associate - Patient Scheduling & Care Support

Care Finders, Inc.; Pottsville (Schuylkill County); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with 6% match

Paid Time Off

10 Paid Holidays

Employee Assistance Program

Employee Discounts

Voluntary Term Life and AD&D Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital Indemnity Insurance

Job summary

Care Finders, Inc. is seeking a Care Coordinator Associate in Pottsville, PA, to ensure patients' care needs are met effectively and efficiently. This role offers hourly pay between $15 and $16 based on experience and includes benefits such as medical, dental, and vision insurance, a 401(k) plan, and paid time off.

Ideal candidates should have a high school diploma, customer service experience, and preferably home care experience. Bilingual skills in English and Spanish are a plus. This position contributes significantly to the well-being of our patients.

Qualifications

• 1+ years of customer service experience required.
• 1+ years of home care experience preferred.
• Bilingual in English & Spanish preferred.

Responsibilities

• Receive and process referrals from various sources.
• Collaborate with internal teams to determine patient eligibility.
• Serve as the primary point of contact for patients and healthcare professionals.
• Address inquiries and provide guidance on accessing services.
• Schedule patient appointments and manage availability.
• Maintain accurate and up-to-date records of patient information.

Skills

Customer Service Experience

Home Care Experience

Bilingual in English & Spanish

Education

High school diploma or equivalent

Job description

Care Finders, Inc. is seeking a Care Coordinator Associate in Pottsville, PA, to ensure patients' care needs are met effectively and efficiently. This role offers hourly pay between $15 and $16 based on experience and includes benefits such as medical, dental, and vision insurance, a 401(k) plan, and paid time off.

Ideal candidates should have a high school diploma, customer service experience, and preferably home care experience. Bilingual skills in English and Spanish are a plus. This position contributes significantly to the well-being of our patients.