Care Coordination Specialist – Scheduling & Patient Support

Care Finders, Inc.; Jenkintown (PA); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

10 Paid Holidays

Employee Assistance Program

Employee Discounts

Voluntary Term Life and AD&D Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital Indemnity Insurance

Job summary

Care Finders, Inc. is seeking a Care Coordinator Associate in Jenkintown, PA, to ensure patients' care needs are met effectively. This role is crucial in processing referrals, scheduling appointments, and serving as the primary point of contact for patients and healthcare providers.

The ideal candidate will have a high school diploma, customer service experience, and preferably home healthcare experience. Benefits include medical, dental, and vision insurance, along with a 401(k) with a 6% match.

Qualifications

• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• Bilingual preferred, English and Spanish.

Responsibilities

• Receive and process referrals from various sources.
• Collaborate with internal teams to determine patient eligibility.
• Serve as the primary point of contact for patients and families.
• Address inquiries and provide guidance on accessing services.
• Schedule patient appointments and coordinate healthcare professionals.
• Maintain accurate and up-to-date records of patient information.
• Provide compassionate support to patients throughout the process.

Skills

Customer service experience

Home healthcare experience

Bilingual (English and Spanish)

Education

High school diploma or equivalent

Job description

Care Finders, Inc. is seeking a Care Coordinator Associate in Jenkintown, PA, to ensure patients' care needs are met effectively. This role is crucial in processing referrals, scheduling appointments, and serving as the primary point of contact for patients and healthcare providers.

The ideal candidate will have a high school diploma, customer service experience, and preferably home healthcare experience. Benefits include medical, dental, and vision insurance, along with a 401(k) with a 6% match.