Care Coordinator
Crossroads Treatment Centers
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Benefits offered by this job
Job summary
Iron Wellness and Recovery Center in Trenton, NJ, is seeking a dedicated Care Coordinator for a grant-funded role focused on MOUD treatment and navigation of recovery services. The position emphasizes intake, warm handoffs, and comprehensive case management to connect clients with housing, benefits, and medical care.
The role supports in-person service delivery, collaboration with behavioral health professionals, and adherence to ASAM Criteria, with competitive pay and benefits.
Qualifications
- Bachelor's degree in Social Work, Counseling, Psychology, Human Services, or related field.
- Associate degree plus three years of relevant case management experience.
- Experience providing case management in substance use disorder or behavioral health settings.
- Familiarity with ASAM Criteria and levels of care.
Responsibilities
- Support enrollment, intake, warm handoffs, retention, and follow-up for MOUD clients.
- Provide retention-focused case management and appointment reminders.
- Engage clients to stay connected to treatment and coordinate care with providers.
- Link clients to housing, benefits, employment, education, and community resources.
- Document all client contacts in the EHR and ensure confidentiality.
Skills
Education
Job description
Iron Wellness and Recovery Center | Trenton, NJ
Schedule: Monday - Friday
Salary: $49,000
At Iron Wellness and Recovery Center, we're not just hiring employees - we're building a team of compassionate professionals dedicated to helping individuals overcome substance use challenges and build healthier futures.
This grant-funded Care Coordinator position plays a central role in expanding access to medication for opioid use disorder (MOUD) and helping clients successfully navigate treatment, recovery, and supportive services.
As the Ocean County program transitions from a telehealth-only model to in-person buprenorphine and extended-release naltrexone treatment, with on-site methadone dispensing planned as the program develops, you'll help ensure clients receive timely access to treatment and the support they need to remain engaged in recovery.
Iron Wellness and Recovery Center has provided valuable Substance Use Disorder and Behavioral Health treatment services since 1987.
Our team members are more than employees — they're advocates, care coordinators, and partners in recovery.
- Competitive Compensation
- DailyPay – Access Your Earned Wages Before Payday
- Medical, Dental & Vision Insurance – Available after 30 days of employment
- 401(k) Retirement Plan
- Paid Time Off
- Employee Assistance Program
- Wellness Programs
- Employee Referral Bonuses
- Company-Paid Training
- Ongoing training and professional development
- Experience working with individuals with complex behavioral health and substance use needs
- Training in MOUD, ASAM Criteria, evidence-based practices, and recovery-oriented care
- Opportunities to expand your case management and care coordination skills
- Collaboration with experienced behavioral health and addiction treatment professionals
Every day, you'll have the opportunity to:
- Help individuals access life-saving addiction treatment
- Support clients in beginning MOUD quickly and staying engaged in care
- Build connections between clients, clinical providers, and community resources
- Help individuals access housing, healthcare, benefits, employment, education, and recovery supports
- Re-engage clients who have missed appointments or become disconnected from treatment
- Support veterans in accessing VA resources
- Make a positive impact through compassionate, client-centered care
The Care Coordinator supports enrollment, intake, warm handoffs, retention, follow-up, and care coordination for clients receiving medication for opioid use disorder and related behavioral health services.
- Complete intake and screening, including validated substance use and co-occurring mental health screenings.
- Complete military service history screening at intake.
- Support DSM-5-TR assessment, Addiction Severity Index, biopsychosocial evaluation, and Level of Care Index administration.
- Ensure ASAM Criteria placement is documented and revisited during reassessment.
- Verify PDMP review for every new admission in accordance with applicable requirements.
- Support timely MOUD initiation for clinically eligible clients, with a program goal of initiation within 72 hours of intake.
- Help clients transition from telehealth services to in-person induction, observed dosing, and wraparound clinical services.
- Provide retention-focused case management.
- Conduct appointment reminders and follow-up with clients who miss appointments.
- Perform outreach and re-engagement activities to help clients remain connected to treatment.
- Support annual reviews of treatment and recovery goals.
- Support continued medication engagement and provide intensified monitoring when clinically indicated during medication tapering or discontinuation.
- Build trusting relationships with clients using a trauma-informed, recovery-oriented approach.
- Connect clients with co-occurring behavioral health treatment and recovery services.
- Link clients to housing, recovery housing, peer recovery support, benefits, employment, education, primary care, and legal resources.
- Confirm linkage to care for clients who screen positive for HIV or Hepatitis C and document closed-loop referrals.
- Coordinate with the VA New Jersey Health Care System to help eligible veterans access VA benefits without interrupting MOUD treatment.
- Assist uninsured and underinsured clients with Medicaid and NJ FamilyCare enrollment.
- Coordinate services with healthcare providers, community organizations, and other members of the treatment team.
- Deliver contingency-management incentives tied to documented target behaviors.
- Follow applicable SAMHSA motivational incentive requirements and program procedures.
- Maintain accurate incentive logs and supporting documentation.
- Encourage engagement in treatment and recovery-oriented activities.
- Administer required SPARS client-level data collection at intake, six months post-intake, twelve months post-intake, and administrative closeout.
- Submit collected data within required timelines.
- Conduct outreach to locate and re-engage clients for required follow-up assessments.
- Review project data for completeness and accuracy.
- Support program performance goals related to MOUD initiation, retention, and follow-up completion.
- Document all client contacts and services in the Electronic Health Record within required timeframes.
- Maintain accurate, timely, and confidential client records.
- Obtain and maintain valid consents for disclosure.
- Follow 42 CFR Part 2, HIPAA, and organizational privacy and security policies.
- Follow all applicable federal and New Jersey requirements governing opioid treatment services.
- Participate in required trainings, quality improvement activities, and program meetings.
- Operate an agency fleet vehicle to transport clients to appointments and dosing as needed.
- Travel extensively throughout the Ocean County service area.
- Provide services in outpatient, office, and community settings.
- Maintain a valid New Jersey driver's license and meet agency driving and insurance requirements.
You may be a great fit if you are:
- Compassionate
- Client-focused
- Trauma-informed
- Organized and detail-oriented
- An excellent communicator
- Recovery-oriented
- Dedicated to helping people overcome barriers to treatment
- Comfortable working with individuals experiencing substance use and behavioral health challenges
- Bachelor's degree in Social Work, Counseling, Psychology, Human Services, or a related field
OR
- Associate degree plus three years of relevant case management experience
- Experience providing case management services in substance use disorder or behavioral health settings.
- Familiarity with ASAM Criteria and levels of care.
- CADC
- CADC-eligible
- LCADC
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