Care Coordinator

Sweetser; Sanford (ME); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

EAP

Job summary

Sweetser's Certified Community Behavioral Health Clinic (CCBHC) in Sanford is seeking a Care Coordinator to support intake, access to care, and ongoing monitoring for a caseload of individuals. You will facilitate collaboration among providers, link clients to needed services, and document all activities in the Electronic Health Record.

Ideal candidates have 1–2 years of patient-facing mental health experience, strong communication skills, and the ability to manage multiple tasks while meeting

Qualifications

• Experience in mental health care preferred.
• Coordinate care and screen for risk.
• Strong documentation and data entry.
• Effective communication with providers and clients.
• Proficient with electronic health records.

Responsibilities

• Coordinate care for individuals in the CCBCHC Sanford.
• Facilitate collaboration among providers and services.
• Support intake and access processes with screenings.
• Link individuals to resources and ensure services meet needs.
• Document contacts and activities in the EHR.
• Complete surveys at intake, discharge, and follow-ups.
• Enter data and manage survey administration.
• Coordinate primary care screenings and vaccinations as needed.
• Assist with benefits applications (e.g., Mainecare).
• Participate in team meetings and seek supervision.

Skills

Mental health experience

Team collaboration

Communication

De-escalation

Documentation

EHR

Tools

EHR

Job description

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees.

Sweetser's Certified Community Behavorial Health Clinic (CCBHC) in Sanford is searching for a Care Coordinator!Care coordinators provide support to individuals accessing the Community Behavioral Health Clinic [CCBHC], through supporting intake/access to care and ongoing monitoring of care and needs. Care coordinators manage ongoing coordination of care for a caseload of individuals to include facilitating ongoing collaboration among providers and linkage to needed services.

ESSENTIAL FUNCTIONS:

• Responsible for the coordination of care of individuals in the Community Behavioral Health Clinic [CCBHC].
• Facilitate ongoing collaboration and communication between providers.
• Supports the intake/access processes through completion of risk screening and behavioral health/SUD screenings with individuals.
• Links individuals with needed resources and services and regularly ensures services are meeting needs.
• Complete timely and accurate documentation of all contacts and activities utilizing an Electronic Health Record.
• Completes comprehensive surveys with individuals at intake, discharge and every six months while in care.
• Responsible for tracking and administering surveys as well as data entry.
• Conducts primary care screening and monitoring processes and procedures. Coordinates vaccinations for Hepatitis A and B series for clients, as indicated by screening procedures.
• Support individuals in completion of applications for applicable benefits to include Mainecare, non-emergency transportation resources, and other social services.
• Utilize supervisory supports appropriately and participates in all team/program meetings.
• Other duties as assigned.

KNOWLEDGE AND SKILLS:

• Demonstratesprofessionalism and collaboration with others.
• Receive and understand professional feedback from supervisors and colleagues and implement supervisory suggestions for performance improvement.
• Recognize signs of increasing clinical or situational risk and of escalating behavior and utilize de-escalation and safety implementation techniques effectively.
• Recognize variables underlying stressful situations, discern methods to diffuse or contain them and quickly implement the most effective intervention.
• Manage multi-task situations and conflicting demands, cope with stressful situations, prioritize projects and responsibilities, and meet critical deadlines.
• Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience.
• Use listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients.
• Communicate ideas and opinions in a clear and constructive manner, both verbally and in writing.
• Patient facing position - mental health experience 1-2 years preferred.

EDUCATION:

• Medical/dental/vision insurance and HSA/FSA options with generous employer contributions
• Employer-paid life insurance and disability coverage
• Employee Assistance Program (EAP) for employees and household members
• 403(b) retirement plan with employer match
• Generous paid time off, paid holidays, and float day
• Paid Family and Medical Leave
• Employee discount program
• Milage reimbursement, applicable incentive and differential pay programs
• Eligibility for annual increases and referral bonuses
• Tuition reimbursement and educational partnership discounts
• 30% tuition discount for UNE's Online Graduate Programs
• Public Service Loan Forgiveness(PSLF) Program
• Free professional development and training opportunities through the Sweetser Training Institute