Crisis Triage Coordinator

Sweetser; Saco (ME); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

403(b) retirement plan

Paid time off

Tuition reimbursement

PSLF programs

Professional development opportunities

Job summary

Sweetser in Maine seeks a Crisis Triage Coordinator to provide crisis intervention and stabilization services for individuals in mental health or family crises. You will facilitate communication between the statewide call center and mobile crisis teams and determine the need for face-to-face assessment, arranging safe, appropriate meeting sites.

Sweetser operates 24/7, offering a comprehensive benefits package and opportunities to grow within a nationally recognized, accredited nonprofit with

Qualifications

• Bachelor's degree preferred; six years crisis intervention may substitute.
• MHRT-C/CSP preferred.
• Clean Driver's license.

Responsibilities

• Facilitates communication between statewide call center and mobile crisis to provide efficient response to the request for crisis intervention.
• Develops and participates in implementation of crisis follow-up.
• Determine need for face-to-face assessment and arrange safe meeting site.
• Communicate with individuals in crisis to assess mental status and goals for stabilization.

Skills

Crisis intervention

Communication

Collaboration with call centers

Driver's license

Education

Bachelor's degree preferred

Six years crisis intervention experience may substitute

Job description

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees.

Crisis Triage Coordinator

Job Code: 13372

Location: Saco 04072

Department: Crisis Intervention Adult

FT/PT Status: Full Time

Summary

Rate: $20.50-$24.50 depending on experience

Schedule: End of week - 3 days of 12 hours

Provides crisis intervention and stabilization services to those individuals who are in a mental health or family crisis by facilitating communication between statewide call center and mobile crisis teams.

Facilitates communication between the Statewide call center and mobile crisis program to provide efficient response to request for assessment. Determines need for face-to-face assessment and negotiates a meeting site for the individual and a mobile crisis intervention specialists. Sweetser responds to those crisis calls 24 hours a day, 7 days a week.

THE IDEAL CANDIDATE WILL:

• Facilitates communication between statewide call center and mobile crisis to provide efficient response to the request for crisis intervention.
• Develops and participates in implementation of crisis follow-up.
• In collaboration with the caller, determines the need for a face-to-face assessment and, if needed, negotiates a meeting site convenient for the individual that provides safety for all involved. Crisis Intervention Specialists are encouraged to provide service in the least restrictive setting that supports the comfort and dignity of the person served.
• Communicates directly with persons experiencing a crisis in order to assess mental status, current level of functioning, and the person’s wishes and goals for crisis stabilization
• May request protective custody interventions by law enforcement personnel in order to resolve potentially life-threatening situations

POSITION REQUIREMENTS:

• Persons with lived experience in the Mental Health and/or Substance Abuse system are encouraged to apply.
• Minimum of two years mental health experience.
• MHRT-C/CSP preferred
• Clean Driver's license.

EDUCATION REQUIREMENTS:

• Bachelor's Degree preferred.
• Six years of directly applicable crisis intervention experience may be accepted in lieu of completed Bachelor's Degree.

Comprehensive Benefits Package Includes:

• Medical/dental/vision insurance and HSA/FSA options with generous employer contributionsEmployer-paid life insurance and disability coverage
• Employee Assistance Program (EAP) for employees and household members
• 403(b) retirement plan with employer match
• Generous paid time off, paid holidays, and float day
• Paid Family and Medical Leave
• Employee discount program
• Milage reimbursement, applicable incentive and differential pay programs
• Eligibility for annual increases and referral bonuses
• Tuition reimbursement and educational partnership discounts
• 30% tuition discount for UNE's Online Graduate Programs
• Public Service Loan Forgiveness (PSLF) Program
• Free professional development and training opportunities through the Sweetser Training Institute