Care Coordinator

University of Maryland Medical System; Easton (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

The University of Maryland Medical System is seeking a Care Coordinator who promotes optimal patient health, coordinates access to care, and ensures resources are used appropriately while honoring patient autonomy.

Responsibilities include assessing factors affecting care progression, collaborating with clinical teams to reduce inpatient stays and readmissions, and documenting care plans and transitions in alignment with policy.

Qualifications

• RN license in Maryland is required.
• Minimum of three years’ experience in an acute care hospital.
• Case management/ utilization management experience preferred.
• Excellent verbal and written communication, interpersonal and organizational skills.

Responsibilities

• The Care Coordinator assesses clinical, psychosocial, financial and operational factors affecting care progression.
• Collaborates with clinical team to reduce inpatient length of stay and readmissions.
• Performs admission and continued stay reviews using InterQual/Milliman criteria.
• Develops effective transition plans based on patient needs and resources.
• Participates in rounds and integrates patient narratives into the care plan.
• Develops corrective action plans and escalates as needed.
• Documents information in alignment with care coordination policy.
• Collaborates with Physician Advisor for complex medical plans.
• Participates in clinical performance improvement activities and stays current with practice and reimbursement protocols.

Skills

Communication

Interpersonal skills

Organization

Education

RN license in Maryland

Registered Nursing program graduate

Job description

Job RequirementsThe Care Coordinator is responsible for the achievement of optimal health for the patient, access to care and appropriate utilization of resources. The patients plan of care will be balanced with their right to self-determination and patient/caregiver choice. The Care Coordinator, with respect to payer requirements, will ensure timely notification and communication of pertinent clinical data to support admission, clinical condition, continued stay and authorization of post-acute services.

Job RequirementsThe Care Coordinator is responsible for the achievement of optimal health for the patient, access to care and appropriate utilization of resources. The patients plan of care will be balanced with their right to self-determination and patient/caregiver choice. The Care Coordinator, with respect to payer requirements, will ensure timely notification and communication of pertinent clinical data to support admission, clinical condition, continued stay and authorization of post-acute services.

Essential Functions Of The Job

• The Care Coordinator will assess patients for clinical, psychosocial, financial and operational factors that may affect the progression of care. Using these criteria stratify patients at risk for over utilization of services and/or in need of care coordination services.
• He/She will collaborate with clinical team to reduce inpatient length of stay and reduce readmissions across the organization
• Performs and documents appropriate admission and continued stay reviews using current InterQual/Milliman Care Guidelines criteria on assigned patients.
• Based on the health care team's assessment, patient choice and available resources, the care coordinator is develops a effective transition plan.
• Actively participates in CTR rounds; interprets, and integrates the patients story into the overall multidisciplinary plan of care.
• Develops and implements corrective action plans for resolution of complex problematic issues and elevates to management as necessary.
• Documents appropriately per care coordination policy. Care coordination is responsible for documenting information that is not duplicative but instead is complementary and contributes to the progression of the plan of care.
• Collaborates with Physician Advisor for complex issues related to the medical plan of care.
• Actively participates in clinical performance improvement activities as assigned.
• Remains current on clinical practice and protocols impacting clinical reimbursement

Work Experience

MINIMUM EDUCATION, EXPERIENCE AND LICENSE/CERTIFICATION REQUIRED:

Graduate of an approved registered nursing program with current RN license in the State of Maryland. Three years of experience in an acute care hospital. Experience in case management and/or utilization management preferred. Demonstrated excellent verbal and written communication, interpersonal and organizational skills required.

The employee in this position must be able to demonstrate the knowledge and skills necessary to provide care based on the age of the patients served. He/she must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status, to interpret the appropriate information needed to identify each patients requirements relative to his/her age specific needs, and to provide the necessary care as described in the departments policies and procedures.