Care Manager RN

University of Maryland Medical System; Glen Burnie (MD); On-site; USD 70,000 - 95,000; Full time

Job summary

Baltimore Washington Medical Center is seeking a Care Manager to collaborate with the healthcare team, patients, and families to promote optimal outcomes across the continuum of care. The role focuses on delivering an effective and individualized plan of care with high accountability for patient satisfaction.

Responsibilities include coordinating with physicians, nurses, and utilization review staff, resolving care-plan conflicts, and supporting patients with advanced directives and community

Qualifications

• Graduate of an accredited School of Nursing or hold RN licensure in Maryland.
• BSN or Master’s degree preferred.
• Minimum of 3–5 years of relevant clinical hospital experience.

Responsibilities

• Collaborates with the healthcare team, community resources, and patient/family to promote optimal outcomes across the continuum of care.
• Provides care management activities to ensure an effective, individualized and safe plan of care.
• Engages in interdisciplinary rounds, communication with physicians and nurses, and follow-up to ensure action plans are implemented.

Education

RN licensure in Maryland

BSN or Master’s degree preferred

Job description

Job Requirements
The Care Manager collaborates with members of the healthcare team, community resources, and with the patient/family to promote optimal outcomes for the patient across the continuum of care. The Care Manager provides Care Management activities to ensure an effective, appropriate, individualized and safe plan of care. The position is goal-oriented with a high level of accountability correlated to the continuum of care, quality of care and patient satisfaction. All employees are responsible for extending the mission and values of Baltimore Washington Medical Center by dedicating oneself to providing the highest quality healthcare services to the communities we serve. Works collaboratively to maintain active communication with physicians, nurses, utilization review staff, and other members of the multidisciplinary team to effect timely, appropriate patient management through the healthcare system. Makes recommendations for potential alternatives to care plan based on availability of resources and patient/family choices. Utilizes problem solving skills and negotiating techniques to resolve conflicts in patient care planning and delivery. Applies knowledge of age-specific, cultural diversity, psycho/social and developmental issues during the interview process, documentation, and interventions with the patient/family. Actively engages members of the healthcare team in discussion re: patient plan and progression through the healthcare system through interdisciplinary rounds, telephone calls, and face to face communication. Follows up with staff members to assure that the recommended plan of action is implemented once decisions are made. Provides support to patients/families requiring assistance with advanced directives, guardianship, homelessness, and connection/referrals to support agencies for crisis intervention. Formulates unique solutions to complex discharge planning issues ("thinking out of the box").

Job Requirements
The Care Manager collaborates with members of the healthcare team, community resources, and with the patient/family to promote optimal outcomes for the patient across the continuum of care. The Care Manager provides Care Management activities to ensure an effective, appropriate, individualized and safe plan of care. The position is goal-oriented with a high level of accountability correlated to the continuum of care, quality of care and patient satisfaction. All employees are responsible for extending the mission and values of Baltimore Washington Medical Center by dedicating oneself to providing the highest quality healthcare services to the communities we serve. Works collaboratively to maintain active communication with physicians, nurses, utilization review staff, and other members of the multidisciplinary team to effect timely, appropriate patient management through the healthcare system. Makes recommendations for potential alternatives to care plan based on availability of resources and patient/family choices. Utilizes problem solving skills and negotiating techniques to resolve conflicts in patient care planning and delivery. Applies knowledge of age-specific, cultural diversity, psycho/social and developmental issues during the interview process, documentation, and interventions with the patient/family. Actively engages members of the healthcare team in discussion re: patient plan and progression through the healthcare system through interdisciplinary rounds, telephone calls, and face to face communication. Follows up with staff members to assure that the recommended plan of action is implemented once decisions are made. Provides support to patients/families requiring assistance with advanced directives, guardianship, homelessness, and connection/referrals to support agencies for crisis intervention. Formulates unique solutions to complex discharge planning issues ("thinking out of the box").
Work Experience
Education: Graduation from an accredited School of Nursing or college with current nursing licensure in the State of Maryland. BSN or Master prepared preferred.
Experience: Minimum of 3-5 years of relevant clinical hospital experience required as applicable to the position needs. Ongoing education, certification, and self-development to remain current with industry standards and business objectives related to hospital case management.