Care Coordination Supervisor — Lead Pet Care Team

PetVet Care Centers; Westfield (NJ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) plan

Team member discounts

Calm app access

Emotional wellbeing support

CE stipends

Career development resources

Grant Circle

Local hospital culture

Job summary

PetVet Care Centers' Westfield Animal Hospital in New Jersey is seeking a Care Coordinator Supervisor to lead the front desk, ensure courteous greetings, coordinate calls and payments, and supervise care coordinators according to policy.

Westfield Animal Hospital has served the community for over 60 years with AAHA accreditation, offering wellness, surgery, dental, and boarding services in a collaborative, pet-friendly culture that supports team development.

Qualifications

• Applicants must be 18 years of age or older.
• High School diploma or equivalent.
• At least 2 years experience in veterinary medicine preferred.

Responsibilities

• Supervise care coordinators, including hiring, firing, and evaluating performance.
• Schedule care coordinators according to staffing needs; serve as a care coordinator when needed.
• Receive client complaints and escalate to Hospital Manager as needed.
• Maintain scheduling information and changes for specialists.
• Count cash, balance cash drawer, and process payments as required.
• Assist with end-of-month closing reports and collections as needed.

Skills

Supervisory experience

Customer service

Education

High School diploma or equivalent

Job description

PetVet Care Centers' Westfield Animal Hospital in New Jersey is seeking a Care Coordinator Supervisor to lead the front desk, ensure courteous greetings, coordinate calls and payments, and supervise care coordinators according to policy.

Westfield Animal Hospital has served the community for over 60 years with AAHA accreditation, offering wellness, surgery, dental, and boarding services in a collaborative, pet-friendly culture that supports team development.