In-Home Care Scheduler & Client Relations Lead

Phoenix Home Care & Hospice; Saint Charles (MO); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Spousal Coverage

Family Coverage

PTO

Training & Development

Employee Recognition

Leadership Support

Career Advancement

Mission-Driven Culture

Résumé du poste

Phoenix Home Care and Hospice is seeking a highly organized Care Coordinator to serve as the connection between clients, families, caregivers, and nurses, ensuring the right care is delivered at the right time. If you thrive in a fast-paced environment, enjoy building relationships, solving problems, and keeping multiple moving pieces organized, this could be the opportunity you've been looking for.

You will coordinate daily schedules and collaborate with clinical and operations teams to support

Qualifications

• High School Diploma or equivalent required.
• Previous office, scheduling, staffing, or healthcare experience preferred.
• Experience working with elderly, disabled, or medically fragile individuals preferred.
• Strong communication, customer service, and problem-solving skills.
• Ability to multitask and prioritize in a fast-moving environment.
• Professional, positive, and team-oriented attitude.
• Strong organizational and computer skills.

Responsabilités

• Coordinate daily schedules for caregivers and nursing staff.
• Build and maintain strong relationships with clients and families.
• Communicate schedule changes and care updates promptly.
• Support and assist field staff with day-to-day needs.
• Investigate and resolve client and employee concerns.
• Maintain accurate documentation and reporting.
• Partner with clinical and operational teams to ensure quality care.
• Assist with ongoing quality improvement initiatives.

Connaissances

Scheduling

Communication

Customer service

Organization

Healthcare experience

Formation

High School Diploma or equivalent

Description du poste

Phoenix Home Care and Hospice is seeking a highly organized Care Coordinator to serve as the connection between clients, families, caregivers, and nurses, ensuring the right care is delivered at the right time. If you thrive in a fast-paced environment, enjoy building relationships, solving problems, and keeping multiple moving pieces organized, this could be the opportunity you've been looking for.

You will coordinate daily schedules and collaborate with clinical and operations teams to support