Care Coordination Specialist

UNC REX Healthcare; Chapel Hill (NC); On-site; USD 27,000 - 39,000; Full time

Job summary

UNC Health Care System in Chapel Hill, NC seeks a Care Management Assistant to support care managers, utilization managers, and social workers in coordinating patient care and ensuring efficient operations. The role emphasizes timely task prioritization, patient navigation, and accurate documentation.

The position requires at least 2 years of healthcare experience, a high school diploma or GED, and proficiency with EMR systems and healthcare software.

Qualifications

• Minimum of 2 years of healthcare experience.
• Proficiency with healthcare software systems and EMR.
• High School diploma or GED required.

Responsibilities

• Participate in regular care management huddles to discuss patient cases and care plans.
• Help prioritize workload and collaborate with the team on high-priority tasks.
• Assist in delegating tasks by clinicians, utilization managers, or care managers.
• Support patient care transitions and coordinate appointments and transportation as needed.
• Assist patients in navigating the health care system and understanding coverage.
• Procure services and equipment relevant to department protocols.
• Facilitate documentation for care transitions, including required forms.
• Maintain effective communication and escalate issues per guidelines.

Skills

Organizational skills

Communication skills

Interpersonal skills

Care coordination knowledge

Education

High School diploma or GED

Tools

EMR systems

Job description

UNC Health Care System in Chapel Hill, NC seeks a Care Management Assistant to support care managers, utilization managers, and social workers in coordinating patient care and ensuring efficient operations. The role emphasizes timely task prioritization, patient navigation, and accurate documentation.

The position requires at least 2 years of healthcare experience, a high school diploma or GED, and proficiency with EMR systems and healthcare software.