Care Coordination & Scheduling Specialist

Veterans Health Administration; Chillicothe (OH); On-site; USD 49,000 - 64,000; Full time

Job summary

Veterans Health Administration in Chillicothe, OH, seeks an Advanced Medical Support Assistant to support scheduling and patient communications within Care Navigation Center, Community Care at the VA Medical Center. The AMSA will interface with PC and Vista/EHR applications and participate in team huddles to support care delivery. The role follows a standard 7:30 a.m.

to 4:00 p.m. schedule, with no telework option.

Qualifications

• Education must be recognized by the U.S. Department of Education for qualification credit.
• This federal vacancy uses the Public Hiring path for eligibility.

Responsibilities

• Coordinates with the patient care team to review clinic appointment availability and adjust schedules as needed.
• Maintains communication with patients and interdisciplinary teams across VA medical centers and other agencies.
• Processes secure messages via My Healthy Vet and supports pre-visit readiness and follow-up care.
• Uses word processing and office automation to manage documents, letters, emails, and reports.

Job description

Veterans Health Administration in Chillicothe, OH, seeks an Advanced Medical Support Assistant to support scheduling and patient communications within Care Navigation Center, Community Care at the VA Medical Center. The AMSA will interface with PC and Vista/EHR applications and participate in team huddles to support care delivery. The role follows a standard 7:30 a.m.

to 4:00 p.m. schedule, with no telework option.