Care Coordination & Resource Navigator

DIXON SOCIAL INTERACTIVE SERVICES, INC.; Greenville (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance

Paid Time Off

10 paid holidays annually

Job summary

DIXON SOCIAL INTERACTIVE SERVICES, INC. in Greenville, NC is seeking a Care Management Extender to support the Tailored Care Management team. The role involves assisting care managers with member engagement, coordination, and resource navigation without providing clinical services. Ideal candidates should have a high school diploma and experience in behavioral health or care coordination. Benefits include medical, dental, vision insurance, paid time off, and professional development opportunities.

Qualifications

• At least 18 years of age.
• Experience in behavioral health, care coordination, or case management strongly preferred.
• Working knowledge of Medicaid, social service systems, or community resource navigation is a plus.

Responsibilities

• Assist with outreach and engagement activities to help members access services.
• Document interactions and activities in the care management system per policy.
• Connect members to community-based services and supports.

Skills

Communication skills

Organizational skills

Team collaboration

Education

High school diploma or GED

Job description

DIXON SOCIAL INTERACTIVE SERVICES, INC. in Greenville, NC is seeking a Care Management Extender to support the Tailored Care Management team. The role involves assisting care managers with member engagement, coordination, and resource navigation without providing clinical services. Ideal candidates should have a high school diploma and experience in behavioral health or care coordination. Benefits include medical, dental, vision insurance, paid time off, and professional development opportunities.