Care Coordination Office Specialist

Mount Sinai Health System; United States; On-site; USD 26,000 - 39,000; Full time

Job summary

Mount Sinai Health System is seeking an administrative support professional to assist the Mount Sinai at Home team in the office. The role focuses on non-clinical patient telephone calls, coordinating DME, vendor needs, and tracking ongoing care activities.

You will handle data entry into vendor platforms, manage inventory, and communicate with patients, families, and hospital staff to coordinate care. Strong organizational and communication skills are essential, with bilingual Spanish a plus.

Qualifications

• High school diploma or equivalent is required.
• 1+ year of experience in a healthcare setting such as unit secretary, clinical operations, front office.
• 3+ years of experience in healthcare (preferred).
• Associate's degree in business, healthcare, or related field (preferred).
• Bilingual in Spanish (preferred).

Responsibilities

• Support the care delivery teams in the administrative office for non-clinical tasks such as coordination of ordered tasks, DME tracking, inventory, deliveries to office.
• Communicate with patients, families and Mount Sinai Health System staff to coordinate as necessary.
• Provide prompt, courteous and excellent service to internal and external customers.
• Data entry required inputting patient information into vendor platforms.
• Organization skills required to track multiple orders and ensure deliveries.
• May be required to perform other duties as assigned or perform other duties when necessary.

Skills

-organized

self-motivated

kind and caring

multi-tasking

excellent communication

spanish bilingual

Education

High school diploma or equivalent

Associate's degree in business, healthcare, or related field

Job description

Mount Sinai Health System is seeking an administrative support professional to assist the Mount Sinai at Home team in the office. The role focuses on non-clinical patient telephone calls, coordinating DME, vendor needs, and tracking ongoing care activities.

You will handle data entry into vendor platforms, manage inventory, and communicate with patients, families, and hospital staff to coordinate care. Strong organizational and communication skills are essential, with bilingual Spanish a plus.