Care Coordination Navigator

Maryland-Care-Management-Inc; Linthicum (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Term Life Insurance

Disability insurance

401k Employer Match up to 4%

20 days PTO

Tuition assistance

Job summary

Maryland Care Management, Inc. (MCMI) is seeking a Care Coordinator to work with the CM team to provide short-term care coordination and connect members to resources.

You will support program members to improve health and well-being through education, coordination of care and services, and collaboration with PCPs and providers. Responsibilities include data collection for HRAs, screening for eligibility, educating members, coordinating transitions of care, and maintaining comprehensive

Qualifications

• Strong interpersonal, communication, and customer service skills.
• Knowledge of community agencies and resources.
• Knowledge of medical terminology.
• Working knowledge of multi-system outreach programs related to health care delivery and social services.
• Knowledge of transportation and other barriers to care that members may face.
• 2+ years serving the Medicaid population, preferably in the MD/DC area.
• 2+ years OB/GYN experience.

Responsibilities

• Provide administrative support to the CM team.
• Collect data for Health Risk Assessments (HRA).
• Screen for eligibility and benefits.
• Identify members without a PCP and refer to Member Services.
• Screen members by priority for CM services and refer as appropriate.
• Perform transition of care duties including contacting PCPs and other providers.
• Document encounters and submit monthly reports; maintain electronic records.
• Motivate members to be active participants in their health and well-being.
• Provide education, follow-up, and care coordination under supervision.

Skills

Interpersonal communication

Customer service

Knowledge of medical terminology

Knowledge of community resources

Team collaboration

Education

High school diploma or equivalent

Job description

Maryland Care Management, Inc. (MCMI) is seeking a Care Coordinator to work with the CM team to provide short-term care coordination and connect members to resources.

You will support program members to improve health and well-being through education, coordination of care and services, and collaboration with PCPs and providers. Responsibilities include data collection for HRAs, screening for eligibility, educating members, coordinating transitions of care, and maintaining comprehensive