Care Coordination & Discharge Specialist

Keck Medicine of USC; Los Angeles (CA); On-site; USD 40,000 - 62,000; Full time

Job summary

Keck Medicine of USC is hiring a Care Coordinator to support the Case Management team in discharge planning and patient throughput in a hospital setting.

The role involves coordinating post-acute services, communicating discharge plans to patients and families, and ensuring a positive patient experience with the discharge process. Cross-functional collaboration with nurses and social workers is essential.

Qualifications

• High school or equivalent required.
• Minimum 3 years of clinical experience.
• Experience with computer data entry is required.
• Typing speed between 40–55 WPM.
• Strong organizational and customer service skills.
• Good communication with patients and care teams.

Responsibilities

• Assist Case Management team with discharge planning and throughput.
• Communicate discharge plans to patients and families to enhance experience.
• Coordinate post-discharge services with TOC and post-acute providers.
• Support data collection and documentation in the care management system.
• Collaborate with social workers and other care team members.

Skills

Clinical experience

Data entry

Typing 40-55 WPM

Organizational skills

Customer service skills

Communication

Education

High school or equivalent

Tools

InterQual

Job description

Keck Medicine of USC is hiring a Care Coordinator to support the Case Management team in discharge planning and patient throughput in a hospital setting.

The role involves coordinating post-acute services, communicating discharge plans to patients and families, and ensuring a positive patient experience with the discharge process. Cross-functional collaboration with nurses and social workers is essential.