Care Coordination Case Manager

OhioHealth; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

OhioHealth is seeking a Case Manager extender to work with interdisciplinary staff to manage patient care efficiently. Responsibilities include insurance verification, obtaining pre-authorization, data entry, and triaging calls.

Strong organization, customer service, and communication skills are essential. The role involves collaborating with utilization management and care coordination teams, updating patient status for claims, and supporting office operations.

Qualifications

• High School or GED required.
• Associates degree or 3–5 years related experience preferred.
• Proficient in Microsoft Word, Excel, and Outlook.
• Ability to manage multiple priorities.

Responsibilities

• Verify insurance and obtain authorizations as needed.
• Triage calls and direct to appropriate staff.
• Enter charges and ensure patient status is accurate.
• Coordinate with care coordination and UM teams.

Skills

Communication

Customer service

Organizational skills

Education

High School diploma or GED

Associates degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

OhioHealth is seeking a Case Manager extender to work with interdisciplinary staff to manage patient care efficiently. Responsibilities include insurance verification, obtaining pre-authorization, data entry, and triaging calls.

Strong organization, customer service, and communication skills are essential. The role involves collaborating with utilization management and care coordination teams, updating patient status for claims, and supporting office operations.