Care Coordination Assistant: Post-Discharge & Admin Support

Franciscan Alliance, Inc.; Munster (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Franciscan Health Munster Campus is seeking a Care Management Assistant to support administrative operations in the Care Management Department. The role includes clerical duties, arranging post-discharge services, and communicating discharge planning updates to patients, families, and the hospital care team.

The position requires a High School Diploma/GED and at least 1 year of clerical/office experience, with hospital experience preferred.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of clerical/office experience is required.
• 1 year of hospital experience is preferred.

Responsibilities

• Coordinate schedule and provide administrative support to the Care Management Department.
• Obtain status details from insurance payers for care authorizations and supervision requirements.
• Communicate Medicare rights to patients and families and issue related communications.
• Prepare written reports for patient care teams describing care needs and discharge requirements.
• Coordinate transportation and prepare discharge packets for post-acute providers.

Skills

Clerical/office work

Hospital experience

Education

High School Diploma/GED

Job description

Franciscan Health Munster Campus is seeking a Care Management Assistant to support administrative operations in the Care Management Department. The role includes clerical duties, arranging post-discharge services, and communicating discharge planning updates to patients, families, and the hospital care team.

The position requires a High School Diploma/GED and at least 1 year of clerical/office experience, with hospital experience preferred.