Care Coordination Assistant: Patient Care & Admin Hub

Dignity Health; Sacramento (CA); On-site; USD 44,000 - 50,000; Full time

Job summary

Dignity Health, Mercy General Hospital in Sacramento, is seeking a Care Coordinator Assistant to act as a vital caregiver and central hub for patient care processes spanning newborn to geriatric care. This role also serves as the primary receptionist and secretary, coordinating unit activities and information flow.

You will work with the healthcare team to ensure safe, therapeutic care, manage day-to-day operations, and support the delivery of comprehensive patient care across all ages.

Qualifications

• Two-year degree in business/health-related field or equivalent.
• High school diploma and two years of vocational/medical office experience or relevant work experience; proficient in Microsoft Office, typing, and data entry.

Responsibilities

• Collaborates with and supports the Care Coordination team, including RNCC and Social Worker.
• Manage timely post-acute care referrals to support length of stay management and denials mitigation.
• Communicate and collaborate with interdisciplinary teams, patients, and families to facilitate care progression.
• Ensure post-acute follow-up appointments for identified patients to reduce readmissions and ensure continuity of care.
• Deliver required patient notifications and letters, and obtain signatures to meet regulatory requirements.
• Coordinate transportation referrals as requested.

Skills

Organizational skills

Communication skills

Education

Two-year degree in business/health-related field

Tools

Microsoft Office

Typing

Data entry

Job description

Dignity Health, Mercy General Hospital in Sacramento, is seeking a Care Coordinator Assistant to act as a vital caregiver and central hub for patient care processes spanning newborn to geriatric care. This role also serves as the primary receptionist and secretary, coordinating unit activities and information flow.

You will work with the healthcare team to ensure safe, therapeutic care, manage day-to-day operations, and support the delivery of comprehensive patient care across all ages.