Care Coordination Assistant: Patient Care Navigator

CommonSpirit Health; Silverdale (WA); On-site; USD 38,000 - 54,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Care Coordination Assistant to act as the central hub for patient care processes from newborn to geriatric, while serving as the primary receptionist and secretary. You will support safe, therapeutic patient care through multidisciplinary workflows and coordinate unit activities across all patient age groups.

The role emphasizes strong organizational and communication skills, a proactive approach to day-to-day operations, and collaboration with the

Qualifications

• Associate's degree in Business/Health-Related field upon hire or
• High School Diploma upon hire or
• GED upon hire and

Responsibilities

• Collaborates with and supports the Care Coordination team, including RNCC and Social Worker.
• Manage timely post-acute care referrals, to assist with length of stay management and mitigation of denials.
• Communicate and collaborate with interdisciplinary teams, patients, and family to facilitate care progression.
• Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care.
• Deliver required patient notifications and letters, and obtain patient or family signatures on required documentation as needed to meet regulatory compliance.
• Manage transportation referrals as requested.

Education

Associate's Degree in Business/Health-Related field

High School Diploma

GED

Job description

Virginia Mason Franciscan Health is seeking a Care Coordination Assistant to act as the central hub for patient care processes from newborn to geriatric, while serving as the primary receptionist and secretary. You will support safe, therapeutic patient care through multidisciplinary workflows and coordinate unit activities across all patient age groups.

The role emphasizes strong organizational and communication skills, a proactive approach to day-to-day operations, and collaboration with the