Care Coordinator Assistant

Dignity Health; Sacramento (CA); On-site; USD 44,000 - 50,000; Full time

Job summary

Dignity Health, Mercy General Hospital in Sacramento, is seeking a Care Coordinator Assistant to act as a vital caregiver and central hub for patient care processes spanning newborn to geriatric care. This role also serves as the primary receptionist and secretary, coordinating unit activities and information flow.

You will work with the healthcare team to ensure safe, therapeutic care, manage day-to-day operations, and support the delivery of comprehensive patient care across all ages.

Qualifications

• Two-year degree in business/health-related field or equivalent.
• High school diploma and two years of vocational/medical office experience or relevant work experience; proficient in Microsoft Office, typing, and data entry.

Responsibilities

• Collaborates with and supports the Care Coordination team, including RNCC and Social Worker.
• Manage timely post-acute care referrals to support length of stay management and denials mitigation.
• Communicate and collaborate with interdisciplinary teams, patients, and families to facilitate care progression.
• Ensure post-acute follow-up appointments for identified patients to reduce readmissions and ensure continuity of care.
• Deliver required patient notifications and letters, and obtain signatures to meet regulatory requirements.
• Coordinate transportation referrals as requested.

Skills

Organizational skills

Communication skills

Education

Two-year degree in business/health-related field

Tools

Microsoft Office

Typing

Data entry

Job description

Job Summary And Responsibilities

As our Care Coordinator Assistant, you will be a vital caregiver and the central hub, assuming responsibility for patient care processes from newborn to geriatric for a designated time frame. You will directly contribute to safe, therapeutic patient care while serving as the primary receptionist and secretary.

Job Summary And Responsibilities

As our Care Coordinator Assistant, you will be a vital caregiver and the central hub, assuming responsibility for patient care processes from newborn to geriatric for a designated time frame. You will directly contribute to safe, therapeutic patient care while serving as the primary receptionist and secretary.

Every day you will support safe patient care through multidisciplinary processes and coordinating unit activities. You will efficiently manage information flow and assist healthcare team members in delivering care across all patient age groups.

To be successful in this role, you will demonstrate strong organizational and communication skills, a proactive approach to managing day-to-day operations, and a commitment to providing safe, therapeutic care while working effectively with the entire healthcare team.

• Collaborates with and supports the Care Coordination team, including, but not limited to the RNCC and Social Worker.


• Manage timely post-acute care referrals, to assist with length of stay management and mitigation of denials.


• Communicate and collaborate with interdisciplinary teams, patients, and family to facilitate care progression.


• Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care.


• Deliver required patient notifications and letters, and obtain patient or family signatures on required documentation as needed to meet regulatory compliance.


• Manage transportation referrals as requested.

Job Requirements

Required

• Associates Other Associate (two-year) Degree in Business/Health-Related field or


• High School Graduate or High School GED and two (2) years of vocational training, medical office experience or relevant work experience required. Demonstrated experience in Microsoft Office, typing, and computer data entry.

Preferred

• At least three (3) years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting.


• Bachelors Other or BSW.


• Experience supporting clinicians in demanding and fast paced patient care environments.


• Associates Degree.


• Licensed Vocational Nurse: CA.


• Certified Clinical Medical Assistant.

Where You'll Work

Founded in 1925, Dignity Health - Mercy General Hospital is a 310-bed, acute care, nonprofit hospital located in Sacramento, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including heart care, cancer care, women’s health, and neurology. Additionally, Mercy General Hospital has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation and a Joint Commission-certified Primary Stroke Center.

One Community. One Mission. One California

Pay Range

$31.93 - $36.12 /hour