Care Coordination Assistant – Day Shift (Growth & Benefits)

Team Member Services; Orlando (FL); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave (4 weeks)

Job summary

AdventHealth in Orlando is seeking a Full-Time Patient Services Coordinator to support care coordination across the healthcare team. This role emphasizes coordinating patient services, regulatory communications, and post-acute care needs under RN or Care Manager direction.

The ideal candidate will have 1+ office experience, strong computer skills, and a high school diploma or equivalent. Day shift, on-site position with competitive benefits and developmental opportunities.

Qualifications

• MS Office proficiency including Word, Outlook, PowerPoint and Excel.
• Excellent interpersonal and communication skills are required.
• Medical terminology is helpful.

Responsibilities

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.
• Other duties as assigned.

Skills

MS Office

Interpersonal communication

Medical terminology helpful

Education

High School Grad or Equiv

Tools

Microsoft Office Suite

Job description

AdventHealth in Orlando is seeking a Full-Time Patient Services Coordinator to support care coordination across the healthcare team. This role emphasizes coordinating patient services, regulatory communications, and post-acute care needs under RN or Care Manager direction.

The ideal candidate will have 1+ office experience, strong computer skills, and a high school diploma or equivalent. Day shift, on-site position with competitive benefits and developmental opportunities.