Care Management Assistant Neuro ED OBS orlando

AdventHealth; Orlando (FL); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Benefits from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Orlando, FL is seeking a Front Desk/Administrative Professional to deliver exceptional patient services and support care coordination within our healing ministry.

You will collaborate with Care Managers, arrange transportation and follow-up appointments, obtain insurance authorizations, and document regulatory communications in line with federal and state rules.

Qualifications

• Intermediate to advanced computer skills including Microsoft Office suite.
• Excellent interpersonal and communication skills.
• Medical terminology helpful.
• Good public relations/clerical and computer skills.

Responsibilities

• Promotes excellent customer service through interactions with patients and physicians.
• Collaborates with Care Managers for patient care coordination.
• Coordinates patient care and services under the direction of a RN or SW Care Manager with the patient/family.
• Obtains insurance authorization for post-acute care needs as directed by the Care Manager.
• Delivers and documents regulatory letters to patients or representatives per regulations.

Skills

Microsoft Office

Word

Outlook

PowerPoint

Excel

Interpersonal communication

Medical terminology

Education

High School Diploma or Equivalent

Job description

Our Promise To You Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

601 E Rollins St

City

Orlando

State

Florida

Postal Code

32803

Job Description

Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team. Collaborates with the Care Managers for patient care coordination needs. Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family. Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations. Arranges patient transportation and follow up appointments as requested. Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager. Other duties as assigned.

Status

Full-Time

Shift

Days

Knowledge, Skills, And Abilities

• Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
• Excellent interpersonal and communication skills are required.
• Medical terminology helpful.
• Good public relations/clerical and computer skills.

Education

• High School Grad or Equiv [Required]

Work Experience

• 1+ office experience [Preferred]
• 1+ office experience, preferably in a medical setting [Preferred]
• Previous data entry experience [Preferred]

Physical Requirements:

• Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$17.28 - $27.65

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.