Care at Home - MI -
Client Services Coordinator
Care at Home LLC
Salary: $48,000–$55,000 per year + Healthcare Benefits + Bonus Opportunities
Care at Home Michigan is a growing Home Help agency dedicated to helping seniors and individuals with disabilities remain safely in their homes. We are seeking an organized, detail-oriented, and compassionate professional who enjoys helping people, coordinating services, and supporting daily operations.
This is an excellent opportunity for someone who enjoys problem-solving, working with clients and caregivers, and making a meaningful impact while helping support a growing healthcare organization.
What You'll Do
Client & Care Coordination
- Coordinate services for new and existing clients.
- Communicate regularly with clients, families, caregivers, and case managers.
- Track authorizations and ensure services are implemented promptly.
- Resolve client concerns and service issues.
- Maintain accurate client records and documentation.
- Assist with caregiver and client communication as needed.
Administrative & Billing Support
- Assist with Medicaid billing and claim follow-up.
- Track authorizations and service utilization.
- Maintain accurate information within agency software systems.
- Generate reports and support office operations.
- Assist with scheduling and coordination activities as needed.
- Perform general administrative and client service tasks.
Qualifications Required
- Excellent communication and customer service skills.
- Strong computer and software proficiency.
- Highly organized with strong attention to detail.
- Ability to manage multiple priorities independently.
- Professional demeanor and problem-solving skills.
Preferred
- Experience in home care, healthcare, staffing, case management, or healthcare administration.
- Experience with Medicaid billing, authorizations, scheduling, or client services.
- Experience working in an administrative or coordinator role.
The Ideal Candidate
- Enjoys helping people and providing excellent customer service.
- Can balance client service and administrative responsibilities.
- Learns new software quickly and enjoys staying organized.
- Takes initiative and thrives in a fast-paced environment.
- Has strong follow-through and attention to detail.
Benefits
- Healthcare Benefits
- Competitive salary of $48,000–$55,000 annually
- Performance-based bonus opportunities
- Paid Time Off (PTO)
- Paid Holidays
- Professional growth and advancement opportunities
- Supportive and collaborative team environment
Job Type: Full-Time
Location: Office-Based Position
Why Join Care at Home Michigan?
At Care at Home Michigan, you'll have the opportunity to make a real impact on clients' lives while helping support a growing organization. We're looking for someone who is passionate about helping others, staying organized, and contributing to our continued success