Care Center Operations Director — Growth & Compliance

Companions and Homemakers; Norwich (CT); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401k

Medical, Vision & Dental Insurance

PTO & Holidays

Job summary

HouseWorks, LLC is seeking a Care Center Administrator to oversee the organization and financial success of assigned care center(s) and direct day-to-day operations in line with approved policies and standards.

The role focuses on improving business development, ensuring compliance, budgeting, billing accuracy, client satisfaction, and collaboration with clinical leadership, with travel typical 25–40% and a strong emphasis on leadership and communication skills.

Qualifications

• Bachelor’s degree with 2+ years in business office or 2+ years of management experience.
• Proven leadership history and ability to hire, onboard, and develop staff.
• Excellent customer service and problem-solving skills.
• Exceptional written and oral communication abilities.

Responsibilities

• Oversee office and field staff and ensure staffing adequacy.
• Drive client satisfaction and resolve issues with data-driven approaches.
• Lead budget development and monthly operating reviews.
• Ensure compliance with regulations and internal policies.
• Direct business development for the care center(s).

Skills

Leadership

Customer service

Communication

Prioritization

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

HouseWorks, LLC is seeking a Care Center Administrator to oversee the organization and financial success of assigned care center(s) and direct day-to-day operations in line with approved policies and standards.

The role focuses on improving business development, ensuring compliance, budgeting, billing accuracy, client satisfaction, and collaboration with clinical leadership, with travel typical 25–40% and a strong emphasis on leadership and communication skills.