Care Center Front Desk Concierge

Laurel Ridge Treatment Center; Agawam (MA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Company-paid life insurance

401K

Paid Time Off

Employee Assistance Program

Tuition discounts

Travel discounts

Wireless service discounts

On-Demand Pay

Job summary

Laurel Ridge Treatment Center in Agawam, MA, is seeking a receptionist to be the first friendly face patients and visitors meet. You will answer calls, greet guests, and support the nursing center with courteous, professional service.

This role also includes directing mail, maintaining current lists by name or room, ordering supplies, and performing other clerical duties as assigned to help deliver quality care and a positive patient experience.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google; Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Excellent communication skills

English proficiency

Education

High school degree or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Laurel Ridge Treatment Center in Agawam, MA, is seeking a receptionist to be the first friendly face patients and visitors meet. You will answer calls, greet guests, and support the nursing center with courteous, professional service.

This role also includes directing mail, maintaining current lists by name or room, ordering supplies, and performing other clerical duties as assigned to help deliver quality care and a positive patient experience.