Care Center Administrative Operations Lead

Diversicare; Sedgwick (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

Diversicare is seeking an Administrative Operations Coordinator to oversee center administrative processes, including payroll, HR, billing, and compliance, ensuring accurate records and timely reporting.

You will partner with center leadership, central offices, and government agencies, handle Medicaid coordination, file management, and support staff onboarding. The role emphasizes confidentiality, efficiency, and service excellence in resident care.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in human resources, business administration, accounting, finance, or related field preferred.
• 1–3 years of experience in HR, payroll, full cycle recruiting, accounting, healthcare administration, or related field preferred.
• Experience with HRIS, applicant tracking, payroll, workforce management, electronic health record, or accounts receivable systems preferred.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Knowledge of employment practices, payroll processes, confidentiality requirements, and basic accounting principles.
• Ability to communicate professionally and effectively with residents, families, team members, applicants, government representatives, and individuals at all organizational levels.
• Strong organizational, analytical, customer-service, and problem-solving skills.
• Ability to manage multiple priorities, meet strict deadlines, maintain confidentiality, and work with minimal supervision.

Responsibilities

• Coordinate assigned Center administrative processes across business office, human resources, payroll, workforce support, compliance records, and required reporting.
• Partner with the Administrator, Director of Nursing Services, department leaders, Central Business Office, Payroll, Human Resources, Workforce Management, and other support departments to ensure timely and accurate completion of required processes.
• Maintain organized, accurate, confidential, and survey-ready records for resident financial matters, personnel files, payroll, benefits, leave, workers’ compensation, recruitment, onboarding, and compliance documentation.
• Communicate professionally with residents, families, responsible parties, applicants, team members, government agencies, vendors, Center leadership, and company support departments regarding assigned administrative, financial, HR, payroll, workforce, and compliance matters.
• Identify and escalates barriers, documentation issues, employee relations matters, collection concerns, billing issues, payroll concerns, and compliance risks to the appropriate leader or support department.

Skills

HRIS experience

Payroll processing

Recruiting coordination

Billing & accounts receivable

Healthcare administration

Team coordination

Customer service

Education

Bachelor’s degree in HR, business, accounting, finance, or related field

Tools

UKG Pro

UKG Workforce Management

iCIMS

PointClickCare

RFMS

Microsoft Office

EHR systems

Job description

Diversicare is seeking an Administrative Operations Coordinator to oversee center administrative processes, including payroll, HR, billing, and compliance, ensuring accurate records and timely reporting.

You will partner with center leadership, central offices, and government agencies, handle Medicaid coordination, file management, and support staff onboarding. The role emphasizes confidentiality, efficiency, and service excellence in resident care.