Care At Home Administrative Assistant

Hicuity Health, Inc; United States; Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Generous paid time off

Bonus opportunity

Job summary

Hicuity Health is seeking a CAH Administrative Assistant who will deliver high-level administrative and organizational support through efficient office operations. This role involves owning clinical scheduling and staffing needs and requires strong analytical, organizational, and communication skills.

The position is remote, but applicants from Washington, California, New York, Illinois, Nevada, Pennsylvania, Montana, Oregon, or Colorado cannot be considered. Team members can enjoy a friendly work environment with generous paid time off and bonus opportunities.

Qualifications

• Experience with complex scheduling preferred.
• Strong judgment and problem-solving skills.
• Ability to self-manage and prioritize multiple projects.

Responsibilities

• Own clinical scheduling and staffing needs.
• Coordinate with Operations and IT teams.
• Validate time and attendance according to state laws.

Skills

Complex scheduling

Problem-solving skills

Analytical skills

Organizational skills

Communication skills

Microsoft Office proficiency

Education

Bachelor’s degree

Job description

What We're Solving

Hicuity Health leverages telemedicine to address clinical needs and staffing shortages for a diverse range of clients and care venues nationwide, including health systems, hospitals, post-acute care facilities, and at-home acute care environments.

Our Mission

For nearly two decades, Hicuity Health has delivered “Care Innovated” to its clients and patients. Across a range of services, Hicuity offers clinical, technical, and operational expertise that improves patient care and supports healthcare facilities nationwide.

The Role

The Care at Home (CAH) Administrative Assistant delivers high-level administrative and organizational support through efficient office operations.

You Will

• Own clinical scheduling and staffing needs: Build and release CAH RN schedule based on schedule of schedules timeline.
• Ensure all floors have adequate RN coverage taking into account PTO and call‑in management.
• Coordinate with Operations, MSO (Medical Staff Office), Payroll, and IT teams to support workflow continuity and organizational effectiveness.
• Ongoing validation of time and attendance in accordance to state laws.
• Review, validate, and complete monthly invoice.
• Adding and assigning new users.
• Removing termed users.
• Create and share competencies for new hires.
• Create and share competencies for cross‑training nurses.
• Track completion of competencies.
• Manage the access process for all CAH staff.
• Work in partnership with the MSO team on CAH credentials/licensing.
• Perform all other duties as assigned within scope.

What We’re Looking For

• Experience with complex scheduling preferred, but not required.
• Evidence of sound judgment and strong problem‑solving skills.
• Strong analytical, organizational and business skills.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to take initiative and self‑manage.
• Ability to balance multiple projects concurrently, follow through, and focus on details.
• Proficiency in Microsoft Office (Word, Outlook, Excel, and PowerPoint).
• Bachelor’s degree preferred.
• This job may be performed remotely from anywhere in the United States, except that this job may not be filled or performed in Washington, California, New York, Illinois, Nevada, Pennsylvania, Montana, Oregon, or Colorado.

As Part Of Our Team, Team Members Receive

• Hicuity Health fuses a friendly and collegial work environment with high performance standards.
• Base salary (hourly)
• Generous paid time off
• Bonus opportunity

Hicuity Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.