Care Advocate: Outreach & Nutrition Access

Lifelong Health For All; Seattle (WA); On-site; USD 67,223,000 - 102,718,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Transit subsidy

Job summary

Lifelong is seeking a Care Advocate for its Chicken Soup Brigade program in Seattle to enroll clients, coordinate care, and maintain strong partner relations. This role requires applying program policies, assessing eligibility, and guiding clients through services with compassion.

The position emphasizes data accuracy, collaboration with providers, and community outreach while supporting nutrition and health initiatives for medically vulnerable populations.

Qualifications

• Bachelor’s degree in social service or healthcare and 2+ years of direct social service or medical setting experience.
• Experience engaging clients from diverse backgrounds.
• Proficiency in Spanish, Vietnamese, Mandarin, or Cantonese is strongly desired.
• Valid WA Driver’s License with good driving record.

Responsibilities

• Schedule and complete client intakes into CSB programs, including occasional home visits for homebound individuals.
• Assess client needs and identify barriers to accessing food and nutrition services.
• Verify eligibility and enroll clients across multiple funding sources with varying requirements.
• Complete annual recertifications for clients.
• Communicate program policies, procedures, and service expectations clearly and compassionately to clients.
• Build and maintain strong relationships with referring providers and community partners.
• Coordinate outreach activities, develop and distribute program materials, and deliver presentations as needed.
• Serve as a liaison among clients, CSB staff, and care providers to support continuity and quality of care.
• Respond promptly to client and provider inquiries regarding services and eligibility.
• Maintain accurate, timely client and program data to support service delivery, reporting, compliance, and outcome tracking.
• Support food program operations, including food preparation and distribution, as needed.

Skills

Outreach

Enrollment

Care coordination

Communication

Data management

Confidentiality

Teamwork

Education

Bachelor’s degree in social/health

Job description

Lifelong is seeking a Care Advocate for its Chicken Soup Brigade program in Seattle to enroll clients, coordinate care, and maintain strong partner relations. This role requires applying program policies, assessing eligibility, and guiding clients through services with compassion.

The position emphasizes data accuracy, collaboration with providers, and community outreach while supporting nutrition and health initiatives for medically vulnerable populations.