Care Access & Scheduling Navigator

Tanner Health; Georgia; On-site; USD 35,000 - 48,000; Full time

Job summary

Tanner Health in Georgia is seeking a Patient Access Navigator I to coordinate scheduling requests, validate requirements, and assist patients in navigating access to care. The role follows established workflows to ensure accurate appointment placement, patient readiness, and a positive patient experience.

You will support patient flow across departments, communicate with provider offices and clinical staff, and maintain high accuracy while handling a fast-paced, deadline-driven environment.

Qualifications

• High School Diploma or GED is required.
• Six months of related experience required.
• Demonstrates accountability and timely completion of tasks.

Responsibilities

• Coordinate scheduling requests with patients.
• Validate scheduling requirements for accuracy.
• Assist patients in navigating access to care.
• Follow established workflows and system guidance.
• Ensure accurate appointment placement and patient readiness.
• Support efficient access to care and positive outcomes.
• Communicate with provider offices and clinical staff.

Skills

Escalation & Support

Time Management

Workflow Adherence

Communication

Multitasking

Customer Service

Problem Solving

Adaptability

Education

High School Diploma or GED

Job description

Tanner Health in Georgia is seeking a Patient Access Navigator I to coordinate scheduling requests, validate requirements, and assist patients in navigating access to care. The role follows established workflows to ensure accurate appointment placement, patient readiness, and a positive patient experience.

You will support patient flow across departments, communicate with provider offices and clinical staff, and maintain high accuracy while handling a fast-paced, deadline-driven environment.