Care Access Navigator — Scheduling & Patient Experience

Tanner Health; Carrollton (GA); On-site; USD 35,000 - 48,000; Full time

Job summary

Tanner Health in Carrollton, GA is seeking a Patient Access Navigator I to coordinate scheduling requests, validate requirements, and assist patients in navigating access to care. You will follow established workflows to ensure accurate appointment placement and patient readiness.

This role emphasizes accountability for timely completion of tasks and delivering a positive patient experience while supporting efficient access to care.

Qualifications

• High school diploma or GED required.
• Six months of related experience.

Responsibilities

• Coordinate scheduling requests and validate scheduling requirements.
• Assist patients in navigating access to care.
• Ensure accurate appointment placement and patient readiness.
• Follow established workflows, protocols, and system guidance.

Skills

Escalation & Support

Time management

Structured workflows

Verbal & written communication

Multitasking

Customer service

Problem-solving

Adaptability

Education

High School Diploma or GED

Job description

Tanner Health in Carrollton, GA is seeking a Patient Access Navigator I to coordinate scheduling requests, validate requirements, and assist patients in navigating access to care. You will follow established workflows to ensure accurate appointment placement and patient readiness.

This role emphasizes accountability for timely completion of tasks and delivering a positive patient experience while supporting efficient access to care.