Care Access & Intake Specialist - Home Health

Encompass Health; Brooksville (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Enhabit Home Health & Hospice in Brooksville, FL is seeking a dedicated intake and referrals coordinator to support patient referrals, collaborate with branch and sales teams, and ensure smooth transitions to services while applying regulatory guidelines.

Required: high school diploma, at least two years in health care and one year in home health or pediatrics, strong customer service, Medicare knowledge, and basic technology skills including a mobile device.

Qualifications

• Must have a high school diploma or equivalent.
• Two years of experience in health care and one year in home health or pediatrics.
• Demonstrated customer service experience.
• Knowledge of Medicare guidelines for home health or hospice.
• Basic technology skills, including operation of a mobile device.

Responsibilities

• Coordinate patient referrals and serve as a resource for referral sources.
• Collaborate with the branch and sales teams to ensure coordination and transition to services.
• Apply and demonstrate knowledge of regulatory guidelines and governing processes.

Skills

Customer service

Medicare guidelines knowledge

Tech literacy

Education

High school diploma

Nursing degree or licensed nurse preferred

Job description

Enhabit Home Health & Hospice in Brooksville, FL is seeking a dedicated intake and referrals coordinator to support patient referrals, collaborate with branch and sales teams, and ensure smooth transitions to services while applying regulatory guidelines.

Required: high school diploma, at least two years in health care and one year in home health or pediatrics, strong customer service, Medicare knowledge, and basic technology skills including a mobile device.