Care Access & Insurance Authorization Specialist

Tulane University; New Orleans (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Tulane University is seeking a Referral Authorization Coordinator to schedule patient appointments and diagnostic tests for university employees and dependents. The role requires verifying insurance eligibility, obtaining prior authorizations, and coordinating billing with attention to accuracy and timeliness.

The coordinator will work under the Clinical Services Director to ensure seamless patient flow, data entry, and reliable communication with payers and patients.

Qualifications

• Three years of experience using an electronic patient account system for third party insurance eligibility verification.
• Three years' patient registration and scheduling experience working with eClinicalWorks and/or IDX.
• Strong customer service and communication abilities.

Responsibilities

• Schedule patient appointments and medical diagnostic tests.
• Verify insurance eligibility and benefits.
• Obtain prior authorization for services and procedures.
• Coordinate patient billing and collections.
• Perform patient information data entry.

Skills

Insurance verification

Patient registration

Scheduling appointments

Customer service

Communication skills

Education

High School diploma or equivalent

Tools

eClinicalWorks

IDX

Job description

Tulane University is seeking a Referral Authorization Coordinator to schedule patient appointments and diagnostic tests for university employees and dependents. The role requires verifying insurance eligibility, obtaining prior authorizations, and coordinating billing with attention to accuracy and timeliness.

The coordinator will work under the Clinical Services Director to ensure seamless patient flow, data entry, and reliable communication with payers and patients.