Patient Care Coordinator II: Scheduling & Insurance

Tulane University; Metairie (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Tulane University Medical Group is seeking a Patient Care Coordinator II to manage scheduling for ambulatory and inpatient care with hospital and associated facilities. The role requires verifying patients’ insurance and obtaining necessary authorizations from various carriers, ensuring smooth service delivery and accurate scheduling.

The coordinator will work directly with patients and providers, address insurance questions, and coordinate with payors to resolve authorization or payment issues

Qualifications

• High school diploma or equivalent required.
• Two years’ experience using an electronic patient account system for third-party insurance eligibility verification.
• Knowledge of eligibility/benefit verification and authorization processes.

Responsibilities

• Coordinate scheduling for ambulatory and inpatient care with hospital and facilities.
• Verify patient insurance and benefits with third parties.
• Obtain necessary authorizations from private, commercial, and government carriers.
• Answer insurance questions and confirm service schedules with patients and facilities.
• Maintain confidentiality in all work performed.

Skills

Eligibility verification

Communication

Attention to detail

Independent work

Confidentiality

Education

High school diploma or equivalent

Two years’ experience with electronic patient account system

Tools

EMR software

MS Excel

MS Word

Web navigation

Job description

Tulane University Medical Group is seeking a Patient Care Coordinator II to manage scheduling for ambulatory and inpatient care with hospital and associated facilities. The role requires verifying patients’ insurance and obtaining necessary authorizations from various carriers, ensuring smooth service delivery and accurate scheduling.

The coordinator will work directly with patients and providers, address insurance questions, and coordinate with payors to resolve authorization or payment issues