Cards Fraud Strategy Lead & Analytics Director

Citi; New York (NY); Hybrid; USD 170,000 - 300,000; Full time

Job summary

Citi is seeking a senior leader to head Cards Fraud Strategy within Business Analytics, overseeing multiple teams in a hybrid role across Citi locations. The role focuses on analytics leadership, data-driven decision making, and strategic risk management to protect customers and the brand.

A deep background in financial services analytics, 15+ years experience with 8+ in management, and strong cross-functional collaboration are required.

Qualifications

• 15+ years of experience, including 8+ years' managerial experience
• Experience working within financial services and analytics
• Experience working directly with business partners to ensure optimal design and delivery of consumer facing solutions
• Management experience
• Excellent customer focus
• Excellent team player; ability to lead, partner and negotiate with cross functional team to successfully deliver client needs

Responsibilities

• Analytics leader with experience in analytics and information management across multi-product relationships for customers and households
• Understand the data sources and analytic techniques that are used at scale by large consumer finance institutions
• Lead and innovate in customer recognition, cross-channel servicing, marketing, attribution, and client retention
• Influence regional strategy and collaborate with IT, operations, marketing, finance, credit, fraud, and authorizations
• Grow analytics talent and train teams to close analytics skills gaps

Skills

Analytics leadership

Cross-functional work

Data analytics

Education

Bachelor’s Degree in statistics, mathematics, physics, economics

Job description

Citi is seeking a senior leader to head Cards Fraud Strategy within Business Analytics, overseeing multiple teams in a hybrid role across Citi locations. The role focuses on analytics leadership, data-driven decision making, and strategic risk management to protect customers and the brand.

A deep background in financial services analytics, 15+ years experience with 8+ in management, and strong cross-functional collaboration are required.