Senior Fraud Analytics Lead - ML Rules & Strategy

Citigroup Inc.

Jacksonville (FL)

On-site

USD 141,000 - 212,000

Full time

6 days ago

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Job summary

Citigroup Inc. in Jacksonville, FL is seeking a senior Fraud Analytics & Modeling professional to strategically develop and deploy fraud prevention rules and monitor performance across the Citi Retail Services portfolio.

You will leverage data to identify fraud trends, design and implement prevention strategies for various fraud types, and collaborate across Fraud Retail Bank and Branded Cards teams to drive score-centric strategies.

Qualifications

8+ years in fraud or risk management; experience in analytics and modeling or relevant area preferable.

Responsibilities

Owns and manages fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis.
Responsible for documenting data requirements, collection, processing, cleaning, and exploratory data analysis utilizing statistical models, algorithms, and data visualization techniques.
Conducts exploratory, confirmatory, and qualitative data analysis to identify patterns & trends. Provides insights to enhance business decision making capability in strategy planning, process improvement, solution assessment.
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
Leads strategic technical rule writing to deliver tangible business benefit and value such as loss avoidance, expense optimization, and enhanced customer experience.
Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
Introduce cutting-edge techniques via new tools and usage of data/information; continually ensure processes are optimized to enable rapid decisioning with long-term sustainability
Continually assess manual and automated processes to identify potential process gaps and opportunities.
Build effective relationships within and outside the Fraud organization to help ensure successful and timely building, implementing, tracking and improving decision strategies.
Collaborate with cross-functional partners and management to define strategies that balance risk and return; holds self, seniors and peers accountable to openly debate the best possible solutions.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.