Cardiovascular Scheduling Specialist

Berkshire Health Systems; Pittsfield (MA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

Retirement plan

Paid time off

Job summary

Berkshire Medical Center is seeking a Cardiovascular Office Coordinator to manage in-patient and out-patient cardiology testing requests. You will develop seamless scheduling processes, inform customers of testing timelines, and support department leadership.

You will triage requests, supervise administrative functions, and ensure accurate patient registration in Meditech, while contributing to patient billing and overall service quality.

Qualifications

• Minimum 3 years experience in a busy physician office/clinical setting.
• Experience handling multiple telephone lines required.
• Excellent clerical/organizational skills required.
• CPR certification required; Meditech terminology knowledge preferred.

Responsibilities

• Coordinate all administrative office functions for the Cardiovascular Department.
• Triage requests and streamline communications among healthcare team.
• Verify demographic and insurance information and ensure proper registration in Meditech.
• Assist with patient billing and reporting; handle scheduling and problem resolution.

Skills

Telephone skills

Clerical/organizational skills

Data entry

Customer service

Education

CPR certification

Computer training

Tools

Meditech

CIS

HIS

Job description

Berkshire Medical Center · BMC Cardiovascular

Hourly Pay Range: 20.8800 through 31.3200

Full Time , Shift 1 , 40 , 7:30-4

Monday - Friday

Posted 09/04/2026

DEFINITION/PRIMARY FUNCTION

The Cardiovascular Office Coordinator functions under the direct supervision of the Cardiovascular Department Director. He/she is responsible to coordinate all aspects of in-patient and out-patient cardiology diagnostic testing requests, received from any location, by the development of a seamless processes to accommodate and inform all customers of expectations of testing completion. Demonstrates the ability to prioritize and anticipate scheduling patterns to accommodate patients and expedite services. May assist Manager by providing direction and oversite to the Cardiovascular Center Staff when needed. Consistently exhibits leadership skills that enhance and promote customer service and team like atmosphere , who triages requests and streamlines all members of the health care team in the delivery of exceptional care. Coordinates all administrative office functions which include, but is not limited to, receiving and directing phone calls and visitors, troubleshooting scheduling problems, generating necessary reports, comprehension of all computer systems and acts as a resource in the department for troubleshooting and accessing information, as well as ensuring patient billing with appropriate diagnosis, verification of demographic and insurance information with complete registration in Meditech system.

POSITION QUALIFICATIONS

(Minimum qualifications are required unless stated otherwise.)

Experience:

• Must have a minimum of 3 years experience in a busy physician office/clinical setting


• Experience in handling multiple telephone lines required


• Excellent clerical/organizational skills required


• Medical Assistant skills preferred


• Data Entry


• Billing experience preferred


• Knowledge of Meditech Terminology strongly preferred


• Supervisory Experience preferred

Education and Training:

• Computer training preferred

License, Certification & Registration:

• Must be C.P.R certified

Other Requirements:

• Excellent Interpersonal skills with proven ability and experience dealing with agitated/dissatisfied patients, family and physicians.


• Ability to work independently with minimal supervision


• Ability to work effectively under pressure and in a fast paced environment


• Ability to handle mulitple tasks at once


• Demonstrated competency in handling confidential and sensitive information required


• Excellent Telephone skills required


• Sensitive to diverse cultures and cultural differences


• Demonstrated ability to read and follow written/verbal direction


• Felixible hours required to cover for vacations and earned time absences


• Self motivates and ability to be independent and flexible within a team framework


• Excellent oral and written communication skills


• Must be able to speak and write the English language in an understandable manner


• Must have ability to operate: CIS (Cardiology Information System) and HIS (Hospital Information System, keyboard, photocopy machine, printers. telephone communication system, FAX machine, beeper communication (internal and external), treadmill and monitor


• Must have working knowledge of clinical emergency equipment, such as oxygen tanks and suction apparatus.

The minimum and maximum of the hourly pay range for this position is shown above. Actual rates of pay may vary based on a range of factors including but not limited to experience and qualifications. In addition to base pay, we offer a comprehensive benefits package that includes health and dental insurance, life and disability insurance, a competitive retirement plan contribution and a paid time off program.