Clinical Operations Manager

Berkshire Health Systems; North Adams (MA); On-site; USD 63,906 - 102,259; Full time

Benefits offered by this job

Health and dental insurance

Life and disability insurance

Retirement plan contribution

Paid time off program

Job summary

A healthcare organization in North Adams, Massachusetts, seeks an experienced medical office manager. The ideal candidate must possess a Bachelor's Degree in a relevant field and five years of medical office experience. They should have comprehensive knowledge of medical operations, strong leadership abilities, and be licensed as an RN in Massachusetts. This role includes management responsibilities and collaboration with various stakeholders, offering an hourly pay range of $46.39 to $74.23, alongside an attractive benefits package.

Qualifications

• Five years of medical office experience required.
• Currently licensed as an RN in Massachusetts.

Skills

Medical office operations knowledge

Revenue systems knowledge

Staff management

Clinical quality improvement knowledge

Interpersonal skills

Leadership skills

Budget development knowledge

Collaboration skills

Education

Bachelor's Degree in business or healthcare related field

Tools

EMR systems

Microsoft Office

Job description

Berkshire Medical Center · BMC NC Spec Practices

Hourly Pay Range: 46.3900 through 74.2300

Full Time , Shift 1 , 40 , 8-4:30

Monday - Friday

Posted 06/12/2025

Experience

Five (5) years medical office experience with demonstrated knowledge of medical office operations and revenue systems required.

Education and Training

Bachelor's Degree in business or healthcare related field required.

License, Certification & Registration

• RN License – Currently licensed as an RN in Massachusetts
• DRIVER - Driver’s license.

Other Requirements

• Knowledge of professional services/billing/coding.
• Knowledge of clinical quality improvement indicators.
• Ability to manage staff and processes related to general administrative and operational systems.
• Understanding and knowledge of practice workflow re-design, EMR, operations and integration of hospital-based services.
• Understanding of clinical functions relative to a medical office practice.
• Strong computer skills and knowledge of Windows-based and Microsoft Office environments and other applications.
• Strong interpersonal and communication skills.
• Demonstrated leadership and team building skills.
• Knowledge of budget development and productivity information.
• Knowledge of regulatory external accrediting organizations and experience working in or managing accredited practices.
• Proven collaboration skills with providers, patients, families, and community partners.

The minimum and maximum of the hourly pay range for this position is shown above. Actual rates of pay may vary based on a range of factors including but not limited to experience and qualifications. In addition to base pay, we offer a comprehensive benefits package that includes health and dental insurance, life and disability insurance, a competitive retirement plan contribution and a paid time off program.