Cardiology Scheduler — Efficient Patient Appointments

Southcoast-Health-System-; Savannah (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with employer contribution

Paid time off (PTO)

Job summary

SouthCoast Health is seeking a Full-Time Scheduler for the Cardiology Department to efficiently arrange patient appointments and manage scheduling workflows. The role involves coordinating with providers, staff, and patients, and ensuring accurate demographic data in the scheduling system.

Responsibilities include confirming appointments, relaying messages, and assisting with non-clinical duties as needed by the Supervisor. Prior switchboard or medical office experience is preferred.

Qualifications

• High school diploma and at least 1 year in a medical office/Imaging department setting.
• Knowledge of medical terminology.
• Word processing and computer experience.
• Prefer prior switchboard operations experience.

Responsibilities

• Make and schedule patient appointments efficiently and timely.
• Book, coordinate and reschedule patient appointments; relay messages to staff.
• Schedule new and existing patients with providers; arrange interpreter/translation if needed.
• Collect and verify patient demographics; update patient profile in the system.
• Maintain physician schedules to ensure accurate appointment confirmations.
• Answer telephones, screen calls, and provide general information.
• Address questions about appointments and outpatient scheduling.
• Update master schedule daily and notify provider or nurse of changes.
• Perform or assist with other non-clinical duties as assigned by the Supervisor.

Skills

Clear communication

Professionalism

Telephone system

Customer service

Education

High School Diploma

Job description

SouthCoast Health is seeking a Full-Time Scheduler for the Cardiology Department to efficiently arrange patient appointments and manage scheduling workflows. The role involves coordinating with providers, staff, and patients, and ensuring accurate demographic data in the scheduling system.

Responsibilities include confirming appointments, relaying messages, and assisting with non-clinical duties as needed by the Supervisor. Prior switchboard or medical office experience is preferred.