Cardiology Patient Services Specialist - FT

Hugh Chatham Health; Oshkosh (WI); On-site; USD 27,000 - 41,000; Full time

Job summary

Aurora Medical Group (AMG), part of Advocate Health, is hiring a Patient Service Representative in Oshkosh, WI. You will support providers, connect with patients, and help ensure a seamless and compassionate experience.

The role requires a high school diploma and 1–2 years of customer service experience; handle difficult callers with professionalism; schedule is Monday–Friday 7:30am–5pm.

Qualifications

• High school diploma or equivalent required.
• 1–2 years related customer service experience preferred.
• Experience handling difficult caller/patients.

Responsibilities

• Patient Services: assists patients arriving for appointments or calling for information.
• Billing Services: records billing information at time of service and follows up on missing data.
• Medical Records: maintains accurate and timely medical records.

Skills

Customer service

Handling difficult callers

Education

High school diploma or equivalent

Job description

Aurora Medical Group (AMG), part of Advocate Health, is hiring a Patient Service Representative in Oshkosh, WI. You will support providers, connect with patients, and help ensure a seamless and compassionate experience.

The role requires a high school diploma and 1–2 years of customer service experience; handle difficult callers with professionalism; schedule is Monday–Friday 7:30am–5pm.