Cardiology Patient Experience Specialist - Part-Time

Advocate Health; Naperville (IL); On-site; USD 25,000 - 30,000; Part time

Job summary

Advocate Health, via Aurora Medical Group in Naperville, IL, seeks a part-time Patient Service Representative to support scheduling, registration, and billing for ambulatory care services.

The role emphasizes compassionate patient interaction, accurate data entry, and coordination with clinical staff to ensure seamless care delivery. Schedule includes Thursdays, Fridays, and two Saturdays per month in a 20-hour week.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of customer service experience required.
• Experience handling difficult callers/patients preferred.

Responsibilities

• Provide patient scheduling and billing support.
• Enter billing information at the time of service and follow up on missing data.
• Maintain accurate and timely medical records.

Skills

Customer service experience

Difficult caller handling

Communication skills

Education

High school diploma or equivalent

Job description

Advocate Health, via Aurora Medical Group in Naperville, IL, seeks a part-time Patient Service Representative to support scheduling, registration, and billing for ambulatory care services.

The role emphasizes compassionate patient interaction, accurate data entry, and coordination with clinical staff to ensure seamless care delivery. Schedule includes Thursdays, Fridays, and two Saturdays per month in a 20-hour week.