Cardiology Patient Services Associate

cayugahealthsystem; Town of Ithaca (NY); On-site; USD 25,485 - 31,684; Full time

Job summary

Cayuga Health System in Ithaca, NY is seeking a Patient Services Representative for the Cayuga Heart and Vascular Center. You will coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures, verify patient demographics, orders and procedural authorizations, and manage the front desk to greet and assist patients.

The role requires an associate degree or equivalent, proficiency in Microsoft Office, and strong interpersonal and customer service skills.

Qualifications

• Associates degree or equivalent experience.
• Proficient in Microsoft Office suite.
• Strong interpersonal skills with experience in customer service.

Responsibilities

• Coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures.
• Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering, and procedural authorization.
• Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization
• Create and organize all aspects of patient charts, maintain adequate levels of office supplies.
• Manage the operations of the front desk of the department, provide a welcoming forward facing demeanor for all incoming outpatients and provider requests.

Skills

Microsoft Office Suite

Interpersonal skills

Customer service

Education

Associate's degree or equivalent experience

Bachelor's degree preferred

Tools

Meditech

Medent

Epic

Job description

Cayuga Health System in Ithaca, NY is seeking a Patient Services Representative for the Cayuga Heart and Vascular Center. You will coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures, verify patient demographics, orders and procedural authorizations, and manage the front desk to greet and assist patients.

The role requires an associate degree or equivalent, proficiency in Microsoft Office, and strong interpersonal and customer service skills.