Cardiac Patient Services Coordinator

Cayuga Health, A Member of Centralus Health; Town of Ithaca (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Heart and Vascular Center at Cayuga Medical Center in Ithaca, NY is seeking a Patient Services Representative to join a multidisciplinary cardiovascular team, delivering high-quality patient service in both inpatient and outpatient settings. The role supports scheduling, demographics verification, and front desk operations, with preferred experience in EMR systems such as Meditech, Medent, and Epic.

Competitive hourly compensation ranges from $18.50 to $23.00, with opportunities for

Qualifications

• Associates degree or equivalent experience required.
• Proficient in Microsoft Office suite.
• Strong interpersonal skills with customer service experience.
• Bachelor's degree preferred.

Responsibilities

• Coordinate with outpatient clinics to schedule cardiac testing and procedures.
• Verify patient demographics, procedural ordering, and procedural authorization.
• Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization.
• Create and organize all aspects of patient charts, maintains adequate levels of office supplies.
• Manage the operations of the front desk of the department, provide a welcoming forward facing demeanor for all incoming outpatients and provider requests.

Skills

Microsoft Office

Interpersonal skills

Customer service

Education

Associates degree or equivalent experience

Bachelor's degree preferred

Tools

Meditech

Medent

Epic

Job description

Cayuga Heart and Vascular Center at Cayuga Medical Center in Ithaca, NY is seeking a Patient Services Representative to join a multidisciplinary cardiovascular team, delivering high-quality patient service in both inpatient and outpatient settings. The role supports scheduling, demographics verification, and front desk operations, with preferred experience in EMR systems such as Meditech, Medent, and Epic.

Competitive hourly compensation ranges from $18.50 to $23.00, with opportunities for