Cardiology Patient Service Rep — 8am–5pm, No Nights

Hugh Chatham Memorial Hospital; Hoffman Estates (IL); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plans

Job summary

Advocate Health, a leading nonprofit health system, seeks a Patient Service Representative to support front desk and call center operations in Hoffman Estates, IL. You will handle scheduling, registration, and billing tasks, ensuring compassionate patient experiences and accurate data entry.

The role emphasizes teamwork with providers and control of the patient flow, with no nights, weekends, or holidays. 40 hours weekly, 8am-5pm, in-person at Advocate Heart Institute locations.

Qualifications

• High school diploma or equivalent.
• 1-2 years related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Provide efficient, high-quality patient services at the front desk and call center.
• Enter and verify billing information at time of service; collect payments.
• Maintain accurate medical records and support clinical staff.

Skills

Customer service

Communication skills

Billing

Front desk operations

Scheduling

Education

High school diploma or equivalent

Tools

Patient accounting system

Job description

Advocate Health, a leading nonprofit health system, seeks a Patient Service Representative to support front desk and call center operations in Hoffman Estates, IL. You will handle scheduling, registration, and billing tasks, ensuring compassionate patient experiences and accurate data entry.

The role emphasizes teamwork with providers and control of the patient flow, with no nights, weekends, or holidays. 40 hours weekly, 8am-5pm, in-person at Advocate Heart Institute locations.