Cardiology Front Desk Specialist – Welcoming & Organized

West Michigan Cardiology - 6d0d; Grand Rapids Charter Township (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

West Michigan Cardiology in Grand Rapids, MI, is seeking a friendly Receptionist to be the first point of contact for patients and visitors. The role involves greeting patients, answering calls, scheduling, and assisting with paperwork to ensure a smooth office flow.

We value professionalism and teamwork, and this position offers a welcoming environment where you can contribute to exceptional patient care and efficient clinic operations.

Qualifications

• Excellent communication and interpersonal skills.
• Highly organized and detail-oriented.
• Able to handle multiple tasks in a fast-paced environment.
• Comfortable with basic office equipment and computer systems.
• No prior experience required but preferred.

Responsibilities

• Greet patients and visitors with warm, professional demeanor.
• Manage incoming calls and route to the appropriate team members.
• Schedule appointments and maintain an organized calendar.
• Assist with patient check-ins and ensure necessary paperwork is completed.
• Handle general administrative tasks to support the office team.

Skills

Communication

Interpersonal

Organized

Multi-tasking

Office software

Education

High school diploma

Tools

Phone system

Scheduling software

Electronic health records (EHR)

Job description

West Michigan Cardiology in Grand Rapids, MI, is seeking a friendly Receptionist to be the first point of contact for patients and visitors. The role involves greeting patients, answering calls, scheduling, and assisting with paperwork to ensure a smooth office flow.

We value professionalism and teamwork, and this position offers a welcoming environment where you can contribute to exceptional patient care and efficient clinic operations.